Faults | Xerox 3635MFP/S specs

2 Getting Started

Faults

The Faults tab displays information on machine errors and faults.

All Faults Displays the fault description and instructions on how to resolve the fault.

Active Messages Displays the list of active error messages.

Event Log Displays all fault messages and when they occurred. The fault messages can be ordered by time or by error code.

32	Xerox Phaser 3635MFP User Guide

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Xerox 3635MFP/S manual Faults

Contents

Xerox Phaser 3635MFP User Guide AL7 1BU England Table of Contents Store to USB Setups 165Mail 103 Print Files 135 Troubleshooting 211 Maintenance 197Specifications 203 Appendix a 217 Table of Contents Xerox Phaser 3635MFP User Guide Welcome Introduction Xerox Phaser 3635MFP/SXerox Phaser 3635MFP/X About This Guide Related Information Sources Customer Support Maintenance Information SafetyOperator Accessible Areas Do Not Do These Operational Safety InformationDo These Electrical Safety Information Electrical Supply Disconnect Device Emergency Power OffSafety Standards Quality Standards For Consumables Laser Safety InformationOzone Safety Information Product Safety Certification CE Mark Model Number EMC InformationFCC Part Welcome XRX-FAXKIT Illegal Copying FHA Welcome Welcome Environmental Compliance Energy Star Domestic/Household Environment Product Recycling and DisposalProfessional/Business Environment North America Other Countries EH&S Contact Information Getting Started Document Feeder, Paper Trays and Output Tray Machine OverviewComponent Location Document Glass, User Interface and Control Panel Models and Components Control Panel Overview Powering on the Machine Loading Paper Carefully pull open the paper tray Getting Started Login /Out Machine Status Machine Information Report Description Report Description Faults Tools Service InformationSupplies Customizing Your Machine For Further Assistance Getting Started Xerox Phaser 3635MFP User Guide Copy Document Feeder Copy ProcedureLoad the Documents Select the Features Document Glass Image Quality Feature Description CopyLayout Adjustment Output Format Job Status Screen Enter the QuantityStart the Copy Job Queue Description Stop the Copy Job Copy Reduce/Enlarge CopyCopy Tab Paper Supply Sided Copying Output Lighten / Darken Image QualityOriginal Type Background Suppression Layout Adjustment Book Copying Original Size Edge Erase Image Shift Output Format Booklet Creation Option Description Sided Originals CoversTransparency Separators Layout Store Job ID Card Copy Server Fax FaxEmbedded Fax Fax Procedure Registration Arrow Embedded Fax Feature Description Basic Faxing Color Faxing Feature Description Layout AdjustmentServer Fax Feature Description Basic Faxing Fax Options Stop the Fax Job Dial the NumberStart the Fax Job Fax Embedded Fax Dialing Options Pause SwitchCharacter Description Private Data Address Book Setup Address Book Option Description Text Sided ScanningOriginal Type Resolution Lighten / Darken Color ModeEmbedded Fax Image Quality Background Suppression Select the Save button to confirm Color Mode selection Embedded Fax Layout Adjustment Original Size Store for Polling Embedded Fax OptionsPolling Poll Remote Mailbox Remote PollingPoll Remote Fax Mailboxes Delay SendSend Header Text Documents Option Description Custom Size Fax Sending FeaturesFax Reports Displays the fax jobs in the machine’s memory waiting to Server Fax Server Fax Image Quality Lighten/Darken Server Fax Layout Adjustment Server Fax Options Forward to Email Forward to Fax/E-mail FeaturesForward to Fax Network Scanning Scan Procedure Select Network Scanning Change Feature Settings Select Network Scanning Template Network Scanning Advanced SettingsStart the Network Scanning Job Filing Options Stop the Network Scanning Job Network Scanning Resources Details Network ScanningTemplates Output Color Template OverviewRepositories Option Description Full Color Sided Network Scanning 400 x 400 dpi Resolution Description300 x 300 dpi 600 x 600 dpi Advanced Settings Quality / File Size Update Templates Manual Size Input Scan to Edge Filing Options File Name Add File Destinations File FormatDocument Management Fields Network Scanning 102 Xerox Phaser 3635MFP User Guide Mail Mail Procedure Xerox Phaser 3635MFP User Guide 105 Mail To manually enter an e-mail address Feature Description Mail OptionsEnter the Address Details To add recipient addresses using the Address Books Optional information Advanced settingsStart the E-mail Job Stop the E-mail Job Mail Option Description Bcc Option Description Sided Original Address List Option Description Photo and Text 114 Xerox Phaser 3635MFP User Guide Resolution Description 200 x 200 dpi Option Description Normal Quality 116 Xerox Phaser 3635MFP User Guide Mail Options Reply To Message Store to USB Store Files from the Machine Select the Store to USB Feature Using a USB drive Option Description Tiff 1 File Per Option Description Jpeg 1 File Option Description Sided Using the Copy Service Feature Description Advanced Settings Store the Job Stop the Jobs Xerox Phaser 3635MFP User Guide 127 Store Files from the Workstation To the Internal Drive via the Print Driver Xerox Phaser 3635MFP User Guide 129 130 Xerox Phaser 3635MFP User Guide Xerox Phaser 3635MFP User Guide 131 132 Xerox Phaser 3635MFP User Guide New Folder File/Folder ManagementOption Description Open Rename Store to USB 134 Xerox Phaser 3635MFP User Guide Print Files Select the Print Files Feature Print Files from the Internal Drive Xerox Phaser 3635MFP User Guide 137 Print Files from the USB Drive Xerox Phaser 3635MFP User Guide 139 Print the Jobs Stop the Job Xerox Phaser 3635MFP User Guide 141 Print Files 142 Xerox Phaser 3635MFP User Guide Print Print Procedure Select Print from Your PC Xerox Phaser 3635MFP User Guide 145 Select the Custom Size Custom Size PrintingLoad Custom Size Media Print Your Document Printer Drivers CancelDefaults Control Options Queue Description Normal Print Delay PrintPaper / Output Secure Print Image Options Layout / Watermark Advanced Paper and other Media Phaser 3635MFP/S Phaser 3635MFP/X Tray Bypass Tray Preparing Paper for Loading Loading the Paper Trays 156 Xerox Phaser 3635MFP User Guide Using the Bypass Tray Press the tray down into place Insert the paper tray Loading the Bypass Tray Envelope Mode Open the rear cover of the machine Lower the green latches on the left and right hand sides Setting the Paper Size Media Specifications Media Guidelines 164 Xerox Phaser 3635MFP User Guide Setups Accessing Tools Management Tools Menu OverviewPaper Tray User Interface Security Settings Feature Feature Options Feature Options Sub-menuNetwork Setup Connectivity Set Date and Time Tools Device Settings General Set Date & TimeLocalization Greenwich Mean Time Offset Set Altitude Tools Device Settings General GMT OffsetSet Measurements Tools User Interface General Measurements Tools Device Settings General Altitude Adjustment Tools User Interface Fax Service Settings Fax SetupFax Transmission Defaults Fax Country Setting Receive Defaults Junk Fax Telephone Retained Documents PolicyJunk Fax Numbers List Fax Tools User Interface Fax Service Settings Mailbox Setup Mailbox SetupLine Configuration Tools User Interface Fax Service Settings Fax Report Error Correction Mode Default Stock Setting up Paper TraysPaper Settings Default Paper Size Tray Confirmation Messages Tray SettingsAuto Tray Reduce/Enlarge Presets Machine PresetsBasic Copying Presets Xerox Phaser 3635MFP User Guide 181 Entry Screen Default Change Default SettingsSet Power Save Duration Times Job Status Default Audio Tones Language DefaultTools Device Settings General Language Default and Priority Tone Description Software Software ResetTools Device Settings Tests & Resets Software Reset CRU Replacement Defaults Print Cartridge Reorder Notification Counter Resets Network Accounting Tools Accounting Accounting EnablementAccounting Xerox Standard Accounting XSA Foreign Device Interface Tools Security Settings Security SettingsAuthentication Immediate Image Overwrite 190 Xerox Phaser 3635MFP User Guide User Interface Tests Machine TestsImage Quality Test Patterns User Interface Button Test Display Pixel Test LED Indicator TestAudio Tone Test Video Memory Test Reset User Interface Application Checksum Verification Tools Device Settings General Xerox Customer Support Customer Support and Supplies Numbers Mail Optional ServicesTools User Interface Service Enablements Network Accounting Setups 196 Xerox Phaser 3635MFP User Guide Maintenance Print Cartridge ConsumablesCustomer Replaceable Units Cartridge, make sure Staple Cartridge Control Panel and Touch Screen Cleaning the MachineDocument Glass and Constant Velocity Transport CVT Glass Duplexing Automatic Document Feeder and Output Tray Specifications Feature Specification Machine SpecificationsMachine Configurations Trays 1 Feature Specification Document Feeder Output Tray Feature Output Modules Electrical Specifications Consumption Print Feature Feature SpecificationsFax Feature Scan Feature Specifications 210 Xerox Phaser 3635MFP User Guide Troubleshooting Front Fault ClearancePaper Jams Rear Front Cover Area Jams Rear Cover Area Duplex Area Jams Document Jams Feeder Error and Fault CodesErrors & Faults Description Solution Paper Errors & Faults Description Solution Output Appendix a Disable the Banner Sheet at the Printer Enable/Disable Banner SheetDisable the Banner Sheet in the Print Driver Select Printing Preferences Index Numerics Remote Code, Fax Receive Settings Receive Header, Fax Receive SettingsMachine Configurations Receive Mode, Fax Receive Settings Resolution, E-mail Xerox Phaser 3635MFP User Guide 221 Index 222 Xerox Phaser 3635MFP User Guide