Xerox PE220 manual Scanning Problems, Phonebook List on

Models: PE220

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9 Troubleshooting

 

Scanning Problems

 

 

 

 

 

 

 

 

 

Condition

 

Suggested solutions

 

 

 

 

 

 

 

 

 

The scanner does not

Make sure that you place the document to be scanned

 

 

 

work.

face down on the document glass, or face up in the

 

 

 

 

Automatic Document Feeder.

 

 

 

 

There may not be enough available memory to hold the

 

 

 

 

document you want to scan. Try the Prescan function to

 

 

 

 

see if that works. Try lowering the scan resolution rate.

 

 

 

 

Check that the USB or parallel cable is connected

 

 

 

 

properly.

 

 

 

 

Make sure that the USB or parallel cable is not defective.

 

 

 

 

Switch the cable with a known good cable. If necessary,

 

 

 

 

replace the cable.

 

 

 

 

If you are using a parallel cable, ensure that it is

 

 

 

 

compliant with IEEE 1284 standards.

 

 

 

 

Check that the scanner is configured correctly. Check

 

 

 

 

scan setting to make certain that the scanner job is

 

 

 

 

being sent to the correct port, for example, LPT1.

 

 

 

 

 

 

 

 

 

The unit scans very

Check if the machine is printing received data. If so, scan

 

 

 

slowly.

the document after the received data has been printed.

 

 

 

 

Graphics are scanned more slowly than text.

 

 

 

 

Communication speed slows in scan mode because of

 

 

 

 

the large amount of memory required to analyze and

 

 

 

 

reproduce the scanned image. Set your computer to the

 

 

 

 

ECP printer mode through BIOS setting. It will help to

 

 

 

 

increase the speed. For details about how to set BIOS,

 

 

 

 

refer to your computer User Guide.

 

 

 

 

 

 

 

 

Fax Problems

 

 

 

 

 

 

 

 

 

 

 

Condition

 

Suggested solutions

 

 

 

 

 

 

 

 

 

The machine is not

 

Turn the power off and unplug the power cord. Plug the

 

 

 

working, there is no

 

power cord in and turn the power on.

 

 

 

display and the buttons

 

Ensure that there is power to the electrical outlet.

 

 

 

are not working.

 

 

 

 

 

 

 

 

 

 

 

No dial tone sounds.

 

Check that the phone line is connected properly.

 

 

 

 

 

Check that the phone socket in the wall is working by

 

 

 

 

 

plugging in another phone.

 

 

 

 

 

 

 

 

 

The numbers stored in

 

Make sure that the numbers are stored in memory

 

 

 

memory do not dial

 

correctly. Print a Phonebook list, referring to

 

 

 

correctly.

 

Phonebook List on page 7-25.

 

 

 

 

 

 

 

 

 

The document does

 

Make sure that the document is not wrinkled and you

 

 

 

not feed into the

 

are putting it in correctly. Check that the document is the

 

 

 

machine.

 

right size, not too thick or thin.

 

 

 

 

 

Make sure that the ADF (Automatic Document Feeder)

 

 

 

 

 

cover is firmly closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Xerox PE220

9-21

Page 179
Image 179
Xerox PE220 manual Scanning Problems, Phonebook List on