9 Troubleshooting

Clearing Paper Jams

When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam.

Message

Location of Jam

Go to

 

 

 

Open Front Door

In the tray or manual tray

page 9-4

Remove Paper

In the fuser area or around the

page 9-5

 

print cartridge

 

 

 

 

Open Rear Cover

In the paper exit area

page 9-6

Remove Paper

 

 

 

 

 

To avoid tearing the paper, pull out the jammed paper gently and slowly.

Follow the instructions in the following sections to clear the jam.

In the Tray

1.Remove the jammed paper in

the tray by gently pulling it straight out.

If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the print cartridge. See In the Fuser Area or Around the Print Cartridge – page 9-5.

2. Open and close the front door to resume printing.

9-4

Xerox PE220

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Image 162
Xerox PE220 manual Clearing Paper Jams, Tray, Message Location of Jam Go to