Manual Tray, Fuser Area or Around the Print Cartridge | Xerox PE220

9 Troubleshooting

In the Manual Tray

1.Remove the jammed paper in the

tray by gently pulling it straight out.

If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the print cartridge. See In the Fuser Area or Around the Print Cartridge – page 9-5.

2. Open and close the front door to resume printing.

In the Fuser Area or Around the Print Cartridge

WARNING: The fuser area is hot. Take care when removing paper from the machine.

1.Open the front door.

2. Pull the print cartridge out, lightly pushing it down.

3. If necessary, pull the manual tray out.

Xerox PE220

9-5

Image 163

Xerox PE220 manual Manual Tray, Fuser Area or Around the Print Cartridge

Contents

708P88184 WorkCentre PE220 User Guide AL7 1BU England Getting Started WelcomePaper Handling Printing Copying Scanning MaintenanceFaxing Specifications Troubleshooting Welcome Related Information Sources About This GuideConvention Description Example Component location Getting to know your machineFront View Rear View 109 Feature DescriptionDetails see Setting the Favorite Copy Option on Control Panel Functions Feature Description Special Features Customer Support Electrical Supply Safety Notes Maintenance Operator Accessible AreasCleaning Your Product Do These Laser Safety InformationOperational Safety Information Disconnect Device Ozone Safety Information Maintenance InformationDo Not Do These United States, Canada, Europe, Australia/New Zealand Product Safety CertificationFor Consumables Radio Frequency Emissions FAX Send Header Requirements Regulatory InformationCE Mark For Fax Function Data Coupler Information Canada Europe Environmental Choice Environmental ComplianceCanada Energy Star Illegal Copies Canada Other countries Domestic/Household Environment Mercury SafetyProduct Recycling and Disposal European Union Weee Directive 2002/96/EC Getting Started Unpacking the machine Clearance Space Selecting a Location Installing the Smart Kit Print Cartridge Getting Started Loading Paper Getting Started For Users in the UK Making Connections For Users in Germany For Users in France Getting Started Switching On the Machine System Requirements Installing Printer Software Printing Printer Driver Features Changing the Display Language and Country Setting the Machine IDSetting Language Setting Country Entering Characters Using the Number Keypad Keypad Letters and Numbers Setting the Date and TimeChanging Numbers or Names Inserting a Pause Changing the Clock Mode Setting Sounds Setting the Paper Size and TypeSpeaker, Ringer, Key Sound, and Alarm Sound Speaker Volume Toner Save Mode Using the Save ModesPower Save Mode 3Paper Handling Paper Type, Input Sources, and Capacities Selecting Print MaterialsPaper Type Input Tray/Capacity Guidelines for Paper and Special Materials Paper Handling Using the Manual Tray Using the Paper Tray Copy Output Tray Copying Loading Paper for Copying Making CopiesPreparing a Document Making Copies on the Document Glass Making Copies from the Automatic Document Feeder Original Type Basic Copy FeaturesSelecting Copy Options Lighten/Darken Copy Quantity Reduce/EnlargePress Reduce/Enlarge Clone Copying Special Copy Features Auto Fit Copying Collation CopyingID Card Copying Poster Copying Up or 4 Up Copying Copying Changing the Default Settings Copy SetupSetting the Time Out Option Setting the Favorite Copy Option Printing Printing a Document Canceling a Print Job Installing Printer Software Installing Printer Software in Windows Printing Click Continue Printing Printing Printing a Document Basic PrintingSelect your printer driver from the Name drop-down list Select Printers and Faxes Select your printer driver icon Printer Settings Paper Tab Layout TabChoose Multiple Pages per Side and Poster Enter the custom name you want to use Enter the paper size Graphics Tab Darkness About Tab Other Features Tab Printer Tab Using a Favorite SettingFavorites drop down list. The printer is now Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing 2x2 Printing Posters Printing a Reduced or Enlarged Document Using an Existing Watermark Using WatermarksFitting Your Document to a Selected Paper Size Creating a Watermark Deleting a Watermark Editing a Watermark What is an Overlay? Using OverlaysCreating a New Page Overlay Click the Other Features tab Using a Page Overlay Load Overlay window Deleting a Page OverlayClick Delete Overlay Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer Locally Using ControlCentre Printing Scan Settings Tab Group dial Firmware Update Tab System Requirements Using Your Printer in LinuxInstalling the MFP Driver Getting Started Software Installing the MFP Driver Uninstalling the MFP Driver Opening the MFP Configurator Using the MFP ConfiguratorClick Uninstall Printers Tab Printers Configuration Classes tab shows a list of available printer classes Classes Tab MFP Ports Configuration Scanners Configuration Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing from Applications Printing Files Click Properties Scanning a Document Drag the pointer to set the image area to be scanned Xerox PE220 You can use the following tools to edit the image Uninstalling the Printer driver Using Your Machine with a MacintoshInstalling Software for Macintosh Install the Printer driver Double-click the Xerox ScanThru Installer icon Uninstalling the Scan driver Printing a Document Setting Up the PrinterPrinting For a USB-connected Macintosh Layout Setting Changing Printer Settings Printer Features Setting Printing Multiple Pages on One Sheet of Paper Scanning Scanning Scanning From the Control Panel to an Application Scanning Basics Scanning Process with TWAIN-enabled Software Scanning Using the WIA Driver Faxing Option Description Setting Up the Fax SystemChanging the Fax Setup options Available Fax Setup Options Extension Telephone on page 7-12 for more information Range from 0 to 9. See Receiving Manually Using an Mode on This feature, see Receiving Faxes Using the DrpdDetails, see Receiving Faxes Using the Drpd Mode on Sending a Fax To fax a document using the Automatic Document Feeder ADFLoading a Document To fax a document from the document glass Adjusting the Document Resolution Sending a Fax Automatically Mode Recommended for Faxing Automatic Redialing Confirming Transmission About Receiving Modes Receiving a FaxLoading Paper for Receiving Faxes Receiving Manually in Tel Mode Receiving Automatically in Fax ModeReceiving Automatically in Ans/Fax Mode Receiving Faxes Using the Drpd Mode Receiving Manually Using an Extension Telephone Receiving Faxes in the Memory Storing a Number for Speed Dialing Sending a Fax using a Speed Dial NumberAutomatic Dialing Speed Dialing Faxing Editing Group Dial Numbers Searching Sequentially through the Memory Searching for a Number in MemoryPress Phone Book Searching with a Particular First Letter Printing a Phonebook List Sending Broadcast Faxes Other Ways to Fax Sending a Delayed Fax Sending a Priority Fax Adding Documents To a Scheduled Fax Canceling a Scheduled Fax Using Secure Receiving Mode Additional Features Printing Reports Printing a Report Power Failure ReportJunk Fax Number List Multi-communication Report Changing Setting Options Using Advanced Fax SettingsAdvanced Fax Setting Options All Delete option Secure Receiving Mode on Maintenance Clearing the Memory Cleaning the Outside Cleaning Your MachineCleaning the Inside Maintenance Cleaning the Scan Unit Redistributing Print Cartridge Toner Maintaining the Smart Kit Print CartridgeSmart Kit Print Cartridge Storage Expected Cartridge Life Replacing the Smart Kit Print Cartridge Setting the Notify Toner OptionUse the handle on the cartridge to avoid touching this area Cleaning the Drum Items Yield Average Consumables and Replacement Parts Replacing the ADF Rubber Pad Troubleshooting Input Misfeed Clearing Document Jams Exit Misfeed Tray Clearing Paper JamsMessage Location of Jam Go to Fuser Area or Around the Print Cartridge Manual Tray Paper Exit Area Tips for Avoiding Paper Jams Clearing Document Jams on Clearing LCD Error MessagesDisplay Meaning Suggested Solutions Smart Kit Print Cartridge ECM Mode Error Correction Mode on Display Meaning Suggested Solutions Fuser Area or Around Installing the Smart KitPrint Cartridge on Dialing on Stop/Clear button Redistributing Print Cartridge Toner on Paper Feeding Problems Solving Other ProblemsCondition Suggested solutions Paper Jams on Printing ProblemsCondition Possible cause Suggested solutions Installing the Smart Kit Print Properties , click the Details tab Printing chapter on See Redistributing Print Cartridge Printing Quality Problems Kit Print Cartridge on Clean the cartridge Cleaning the Drum on page 8-8. AfterReplacing the Smart Kit Print Cartridge on Smart Kit Print Cartridge on Condition Black pages Cleaning the Inside on See Cleaning the Scan Unit on Copying Problems Phonebook List on Scanning Problems Cartridge, referring to Replacing the Smart Kit Print Cleaning the Scan Unit onSelecting Print Materials on Problem Possible Cause and Solution Common Linux Problems Problem Possible Cause and Solution Problem Possible Cause and Solution Problems in Printer Setup Utility Common Macintosh ProblemsSee Clearing LCD Error Messages on Specifications LCD General Specifications Scanner and Copier Specifications SPL GDI Printer Specifications Facsimile Specifications Overview Paper Specifications JIS B5 Supported Sizes of Paper Category Specifications Guidelines for Using PaperPaper Specifications Symptom Problem with Paper Solution Paper Storage Environment Paper Output CapacityOutput Location Capacity Envelopes with Double Side Seams EnvelopesMinimum Maximum Envelope Storage LabelsEnvelopes with Adhesive Strips or Flaps Envelope Margins Transparencies Copying Numerics Installing USB Volume, adjust