Customer Support | Xerox PE220 guide

1 Welcome

Customer Support

If you need assistance during or after product installation, please visit the

Xerox website for online solutions and support:

http://www.xerox.com

If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. When telephoning please quote the machine serial number. Use the space below to make a note of the machine serial number:

# ____________________________________________

Serial Number

The Xerox Welcome Center or local representative telephone number is provided when the machine is installed. For convenience and future reference, please record the telephone number in the space below:

Xerox Welcome Center or local representative telephone number:

# __________________________________________________

Xerox US Welcome Center:1-800-821-2797

Xerox Canada Welcome Center:1-800-93-XEROX (1-800-939-3769)

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Xerox PE220 manual Customer Support

Contents

WorkCentre PE220 User Guide 708P88184 AL7 1BU England Paper Handling WelcomeGetting Started Copying Printing Faxing MaintenanceScanning Troubleshooting Specifications Welcome Convention Description Example About This GuideRelated Information Sources Front View Getting to know your machineComponent location Rear View Control Panel Functions Feature DescriptionDetails see Setting the Favorite Copy Option on 109 Feature Description Special Features Customer Support Safety Notes Electrical Supply Cleaning Your Product Operator Accessible AreasMaintenance Disconnect Device Laser Safety InformationOperational Safety Information Do These Do Not Do These Maintenance InformationOzone Safety Information Radio Frequency Emissions Product Safety CertificationFor Consumables United States, Canada, Europe, Australia/New Zealand For Fax Function Regulatory InformationCE Mark FAX Send Header Requirements Data Coupler Information Canada Europe Energy Star Environmental ComplianceCanada Environmental Choice Illegal Copies Canada Other countries European Union Weee Directive 2002/96/EC Mercury SafetyProduct Recycling and Disposal Domestic/Household Environment Getting Started Unpacking the machine Selecting a Location Clearance Space Installing the Smart Kit Print Cartridge Getting Started Loading Paper Getting Started Making Connections For Users in the UK For Users in Germany For Users in France Getting Started Switching On the Machine Installing Printer Software System Requirements Printer Driver Features Printing Setting Country Setting the Machine IDSetting Language Changing the Display Language and Country Entering Characters Using the Number Keypad Inserting a Pause Setting the Date and TimeChanging Numbers or Names Keypad Letters and Numbers Changing the Clock Mode Speaker, Ringer, Key Sound, and Alarm Sound Setting the Paper Size and TypeSetting Sounds Speaker Volume Power Save Mode Using the Save ModesToner Save Mode 3Paper Handling Paper Type Input Tray/Capacity Selecting Print MaterialsPaper Type, Input Sources, and Capacities Guidelines for Paper and Special Materials Paper Handling Using the Paper Tray Using the Manual Tray Copy Output Tray Copying Preparing a Document Making CopiesLoading Paper for Copying Making Copies on the Document Glass Making Copies from the Automatic Document Feeder Lighten/Darken Basic Copy FeaturesSelecting Copy Options Original Type Press Reduce/Enlarge Reduce/EnlargeCopy Quantity Special Copy Features Clone Copying ID Card Copying Collation CopyingAuto Fit Copying Up or 4 Up Copying Poster Copying Copying Setting the Time Out Option Copy SetupChanging the Default Settings Setting the Favorite Copy Option Printing Canceling a Print Job Printing a Document Installing Printer Software in Windows Installing Printer Software Printing Click Continue Printing Printing Select your printer driver from the Name drop-down list Basic PrintingPrinting a Document Printer Settings Select Printers and Faxes Select your printer driver icon Choose Multiple Pages per Side and Poster Layout TabPaper Tab Enter the custom name you want to use Enter the paper size Graphics Tab Darkness Other Features Tab About Tab Favorites drop down list. The printer is now Using a Favorite SettingPrinter Tab Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters 2x2 Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Creating a Watermark Editing a Watermark Deleting a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page Overlay Click the Other Features tab Click Delete Overlay Deleting a Page OverlayLoad Overlay window Sharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer box Using ControlCentre Printing Scan Settings Tab Firmware Update Tab Group dial Getting Started Using Your Printer in LinuxInstalling the MFP Driver System Requirements Installing the MFP Driver Software Uninstalling the MFP Driver Click Uninstall Using the MFP ConfiguratorOpening the MFP Configurator Printers Configuration Printers Tab Classes Tab Classes tab shows a list of available printer classes Scanners Configuration MFP Ports Configuration Configuring Printer Properties Sharing Ports Between Printers and Scanners Printing from Applications Printing Files Scanning a Document Click Properties Drag the pointer to set the image area to be scanned Xerox PE220 You can use the following tools to edit the image Install the Printer driver Using Your Machine with a MacintoshInstalling Software for Macintosh Uninstalling the Printer driver Uninstalling the Scan driver Double-click the Xerox ScanThru Installer icon For a USB-connected Macintosh Setting Up the PrinterPrinting Printing a Document Changing Printer Settings Layout Setting Printer Features Setting Scanning Printing Multiple Pages on One Sheet of Paper Scanning Scanning Basics Scanning From the Control Panel to an Application Scanning Process with TWAIN-enabled Software Scanning Using the WIA Driver Faxing Available Fax Setup Options Setting Up the Fax SystemChanging the Fax Setup options Option Description Range from 0 to 9. See Receiving Manually Using an Extension Telephone on page 7-12 for more information Details, see Receiving Faxes Using the Drpd Mode on This feature, see Receiving Faxes Using the DrpdMode on Loading a Document To fax a document using the Automatic Document Feeder ADFSending a Fax Adjusting the Document Resolution To fax a document from the document glass Mode Recommended for Sending a Fax Automatically Faxing Confirming Transmission Automatic Redialing Loading Paper for Receiving Faxes Receiving a FaxAbout Receiving Modes Receiving Automatically in Ans/Fax Mode Receiving Automatically in Fax ModeReceiving Manually in Tel Mode Receiving Manually Using an Extension Telephone Receiving Faxes Using the Drpd Mode Receiving Faxes in the Memory Speed Dialing Sending a Fax using a Speed Dial NumberAutomatic Dialing Storing a Number for Speed Dialing Faxing Editing Group Dial Numbers Press Phone Book Searching for a Number in MemorySearching Sequentially through the Memory Printing a Phonebook List Searching with a Particular First Letter Other Ways to Fax Sending Broadcast Faxes Sending a Delayed Fax Sending a Priority Fax Adding Documents To a Scheduled Fax Canceling a Scheduled Fax Additional Features Using Secure Receiving Mode Printing Reports Multi-communication Report Power Failure ReportJunk Fax Number List Printing a Report Advanced Fax Setting Options Using Advanced Fax SettingsChanging Setting Options Secure Receiving Mode on All Delete option Maintenance Clearing the Memory Cleaning the Inside Cleaning Your MachineCleaning the Outside Maintenance Cleaning the Scan Unit Expected Cartridge Life Maintaining the Smart Kit Print CartridgeSmart Kit Print Cartridge Storage Redistributing Print Cartridge Toner Use the handle on the cartridge to avoid touching this area Setting the Notify Toner OptionReplacing the Smart Kit Print Cartridge Cleaning the Drum Consumables and Replacement Parts Items Yield Average Replacing the ADF Rubber Pad Troubleshooting Clearing Document Jams Input Misfeed Exit Misfeed Message Location of Jam Go to Clearing Paper JamsTray Manual Tray Fuser Area or Around the Print Cartridge Paper Exit Area Tips for Avoiding Paper Jams Smart Kit Print Cartridge Clearing LCD Error MessagesDisplay Meaning Suggested Solutions Clearing Document Jams on Display Meaning Suggested Solutions ECM Mode Error Correction Mode on Dialing on Installing the Smart KitPrint Cartridge on Fuser Area or Around Redistributing Print Cartridge Toner on Stop/Clear button Condition Suggested solutions Solving Other ProblemsPaper Feeding Problems Installing the Smart Kit Print Printing ProblemsCondition Possible cause Suggested solutions Paper Jams on Printing chapter on Properties , click the Details tab See Redistributing Print Cartridge Printing Quality Problems Smart Kit Print Cartridge on Clean the cartridge Cleaning the Drum on page 8-8. AfterReplacing the Smart Kit Print Cartridge on Kit Print Cartridge on Condition Cleaning the Inside on Black pages Copying Problems See Cleaning the Scan Unit on Scanning Problems Phonebook List on Selecting Print Materials on Cleaning the Scan Unit onCartridge, referring to Replacing the Smart Kit Print Common Linux Problems Problem Possible Cause and Solution Problem Possible Cause and Solution Problem Possible Cause and Solution See Clearing LCD Error Messages on Common Macintosh ProblemsProblems in Printer Setup Utility Specifications General Specifications LCD Scanner and Copier Specifications Printer Specifications SPL GDI Facsimile Specifications Paper Specifications Overview Supported Sizes of Paper JIS B5 Symptom Problem with Paper Solution Guidelines for Using PaperPaper Specifications Category Specifications Output Location Capacity Paper Output CapacityPaper Storage Environment Minimum Maximum EnvelopesEnvelopes with Double Side Seams Envelope Margins LabelsEnvelopes with Adhesive Strips or Flaps Envelope Storage Transparencies Numerics Copying Installing USB Volume, adjust