Xerox PE220 manual Cleaning the Inside on, Black pages

	9 Troubleshooting
Condition	Suggested solutions
Back of printouts	Check for leaking toner. Clean the inside of the machine.
are dirty	Cleaning the Inside on page 8-3.
	Parts of the machine may have toner on them. If defects
	occur, the problem will likely correct itself after running five
	(5) blank sheets.

Black pages	The print cartridge may not be installed properly. Remove
A	the cartridge and re-insert it.
	The print cartridge may be defective and need replacing.
	Remove the print cartridge and install a new one. Replacing
	the Smart Kit ® Print Cartridge on page 8-7.
	The machine may require repair. Contact a service
	representative.
Loose toner	Clean the inside of the machine. Cleaning the Inside on
	page 8-3.
	Check the paper type and quality. Paper Specifications on

page 10-6.

Parts of the machine may have toner on them. If defects occur, the problem will likely correct itself after running five

(5) blank sheets.

Remove the print cartridge and install a new one. Replacing

the Smart Kit ® Print Cartridge on page 8-7

	If the problem persists, the machine may require repair.
	Contact a service representative.
Character Voids	Character voids are white areas within parts of characters
	that should be solid black:
A	If you are using transparencies, try another type of
	transparency. Because of the composition of transparencies,
	some character voids are normal.
	You may be printing on the wrong surface of the paper.
	Remove the paper and turn it around.
	The paper may not meet paper specifications. Paper

Specifications on page 10-6.

Horizontal		If horizontally aligned black streaks or smears appear:
stripes		The print cartridge may be installed improperly. Remove the
		cartridge and re-insert it.
	AaBbCc	The print cartridge may be defective. Remove the print
	AaBbCc	cartridge and install a new one. Replacing the Smart Kit ®
	AaBbCc	Print Cartridge on page 8-7.
	AaBbCc
		If the problem persists, the machine may require repair.
	AaBbCc
		Contact a service representative.
Curl		If the printed paper is curled or paper does not feed into the
		machine:
		Turn over the stack of paper in the tray. Also try rotating the
		paper 180° in the tray.

Xerox PE220 9-19