Xerox PE220 manual Copying Problems, See Cleaning the Scan Unit on

9 Troubleshooting

Copying Problems

Condition	Suggested solutions
Copies are too light or	Use the Lighten/Darken button to darken or lighten
too dark.	the background of the copies.
Smears, lines, marks, or	If defects are on the original, press the Lighten/
spots appears on copies.	Darken button to lighten the background of your
	copies.
	If no defects are on the original, clean the scan unit.
	See Cleaning the Scan Unit on page 8-5.
Copy image is skewed.	Ensure that the original is face down on the document
	glass or face up in the ADF (Automatic Document
	Feeder).
	Check that the copy paper is loaded correctly.
Blank copies print out.	Ensure that the original is face down on the document
	glass or face up in the ADF.
Image rubs off the copy	Replace the paper in the tray with paper from a new
easily.	package.
	In high humidity areas, do not leave paper in the
	machine for extended periods of time.
Frequent copy paper	Fan the stack of paper, then turn it over in the tray.
jams occur.	Replace the paper in the tray with a fresh supply.
	Check/adjust the paper guides, if necessary.
	Ensure that the paper is the proper paper weight. 20 lb
	(75 g/m2) paper is recommended.
	Check for copy paper or pieces of copy paper
	remaining in the machine after a paper jam has been
	cleared.
Print cartridge produces	Your originals may contain pictures, solids, or heavy
fewer copies than	lines. For example, your originals may be forms,
expected before running	newsletters, books, or other documents that use more
out of toner.	toner.
	The machine may be turned on and off frequently.
	The document cover may be left open while copies
	are being made.

9-20 Xerox PE220