Xerox PE220 manual Printing Quality Problems

9 Troubleshooting

Printing Quality Problems

If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

	Condition		Suggested solutions
Light or faded			If a vertical white streak or faded area appears on the page:
print			The toner supply is low. You may be able to temporarily
			extend the print cartridge life. Redistributing Print
	AaBbCc
			Cartridge Toner on page 8-6If this does not improve the
	AaBbCc
			print quality, install a new print cartridge.
	AaBbCc
	AaBbCc		The paper may not meet paper specifications; for example,
	AaBbCc		the paper is too moist or too rough. Paper Specifications
			on page 10-6.
			If the entire page is light, the print resolution setting is too
			low. Adjust the print resolution. For details, see Printing on
			page 5-1.
			A combination of faded or smeared defects may indicate that
			the print cartridge needs cleaning. Cleaning the Drum on
			page 8-8.
			The surface of the LSU part inside the machine may be dirty.
			Clean the LSU (Cleaning the Inside on page 8-3).
			Contact a service representative.
Toner specks			The paper may not meet specifications; for example, the
			paper is too moist or too rough. Paper Specifications on
		AaBbCc	page 10-6.
		AaBbCc	Parts of the machine may have toner on them. If defects
		AaBbCc	occur, the problem will likely correct itself after running five
		AaBbCc
			(5) blank sheets.
		AaBbCc
			The transfer roller may be dirty. Clean the inside of your
			machine. Cleaning the Inside on page 8-3.
			The paper path may need cleaning. Cleaning the Drum on
			page 8-8.
Dropouts			If faded areas, generally rounded, occur randomly on the
			page:
		AaBbCc	A single sheet of paper may be defective. Try reprinting the
		AaBbCc	job.
		AaBbCc
			The moisture content of the paper is uneven or the paper
		AaBbCc
			has moist spots on its surface. Try a different brand of paper.
		AaBbCc
			Paper Specifications on page 10-6.
			The paper lot is bad. The manufacturing processes can
			cause some areas to reject toner. Try a different kind or
			brand of paper.
			The print cartridge may be defective. Vertical repetitive
			defects on page 9-17.
			If these steps do not correct the problem, contact a service
			representative.

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