Xerox PE220 manual Printing chapter on, Properties , click the Details tab

9 Troubleshooting

Condition	Possible cause	Suggested solutions
The machine	The paper source	For many software applications, the
selects print	selection in the printer	paper source selection is found
materials from	properties may be	under the Paper tab within the
the wrong	incorrect.	printer properties. Select the correct
paper source.		paper source. For details, refer to
		Printing chapter on page 5-1.
A print job is	The job may be very	Reduce the complexity of the page
extremely slow.	complex.	or adjust the print quality settings.
		The maximum print speed of your
		machine is 20 PPM for Letter and A4
		sized paper.
	If you are using	From the Start menu, choose
	Windows 98/Me, the	Settings and Printers. Right-click
	Spooling Setting may be	the your printer icon, choose
	set incorrectly.	Properties, click the Details tab,
		and then choose the Spool
		Settings button. Select the desired
		spool setting.
Half the page is	The page orientation	Change the page orientation in your
blank.	setting may be incorrect.	application. For details, refer to
		Printing chapter on page 5-1.
	The paper size and the	Ensure that the paper size in the
	paper size settings do	printer driver settings matches the
	not match.	paper in the tray.
		Or, ensure that the paper size in the
		printer driver settings matches the
		paper selection in the software
		application settings you use.
The machine	The printer cable is	Disconnect the printer cable and
prints, but the	loose or defective.	reconnect. Try a print job that you
text is wrong,		have already printed successfully. If
garbled, or		possible, attach the cable and the
incomplete.		machine to another computer and
		try a print job that you know works.
		Finally, try a new printer cable.
	The wrong printer driver	Check the application’s printer
	was selected.	selection menu to ensure that your
		machine is selected.
	The software application	Try printing a job from another
	is malfunctioning.	application.
	The operating system is	Exit Windows and reboot the
	malfunctioning.	computer. Turn the machine off and
		then back on again.

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