9 Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Condition

Suggested solutions

 

 

Vertical lines

If black vertical streaks appear on the page:

 

 

 

 

 

 

 

 

 

 

 

The drum inside the print cartridge has probably been

 

 

 

 

 

 

 

AaBbCc

 

scratched. Remove the print cartridge and install a new one.

 

 

 

 

 

 

 

AaBbCc

 

Replacing the Smart Kit ® Print Cartridge on page 8-7.

 

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

AaBbCc

 

If white vertical streaks appear on the page:

 

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

The surface of the LSU part inside the machine may be dirty.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clean the LSU (Cleaning the Inside on page 8-3).

 

 

 

 

 

 

 

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gray background

If the amount of background shading becomes

 

 

 

 

 

 

 

 

 

 

 

unacceptable:

 

 

 

 

 

 

AaBbCc

 

Change to a lighter weight paper. Paper Specifications on

 

 

 

 

 

 

AaBbCc

 

page 10-6.

 

 

 

 

 

 

AaBbCc

 

Check the machine’s environment: very dry (low humidity) or

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

high humidity (higher than 80% RH) conditions can increase

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

the amount of background shading.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove the old print cartridge and install a new one.

 

 

 

 

 

 

 

 

 

 

 

Replacing the Smart Kit ® Print Cartridge on page 8-7.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner smear

Clean the inside of the machine. Cleaning the Inside on

 

 

 

 

 

 

 

 

 

 

 

page 8-3.

 

 

 

 

 

 

 

 

 

 

 

Check the paper type and quality. Paper Specifications on

 

 

 

 

 

 

 

 

 

 

 

page 10-6.

 

 

 

 

 

 

 

 

 

 

 

Parts of the machine may have toner on them. If defects

 

 

 

 

 

 

 

 

 

 

 

occur, the problem will likely correct itself after running five

 

 

 

 

 

 

 

 

 

 

 

(5) blank sheets.

 

 

 

 

 

 

 

 

 

 

 

Remove the print cartridge and install a new one. Replacing

 

 

 

 

 

 

 

 

 

 

 

the Smart Kit ® Print Cartridge on page 8-7.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical repetitive

If marks repeatedly appear on the printed side of the page at

 

 

defects

even intervals:

 

 

 

 

 

 

 

 

 

 

 

The print cartridge may be damaged. If a repetitive mark

 

 

 

 

AaBbCc

 

 

 

occurs on the page, print a cleaning sheet several times to

 

 

 

 

AaBbCc

 

 

 

clean the cartridge; Cleaning the Drum on page 8-8. After

 

 

 

 

AaBbCc

 

 

 

 

 

 

the printout, if you still have the same problems, remove the

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

AaBbCc

 

print cartridge and install a new one. Replacing the Smart

 

 

 

 

 

 

 

 

 

 

 

Kit ® Print Cartridge on page 8-7.

 

 

 

 

 

 

 

 

 

 

 

Parts of the machine may have toner on them. If defects

 

 

 

 

 

 

 

 

 

 

 

occur, the problem will likely correct itself after running five

 

 

 

 

 

 

 

 

 

 

 

(5) blank sheets.

 

 

 

 

 

 

 

 

 

 

 

The fusing assembly may be damaged. Contact a service

 

 

 

 

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

 

 

If you use inferior quality paper; Cleaning the Drum on

 

 

 

 

 

 

 

 

 

 

 

page 8-8.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Xerox PE220

9-17

Page 175
Image 175
Xerox PE220 manual Replacing the Smart Kit Print Cartridge on, Clean the cartridge Cleaning the Drum on page 8-8. After