About This Guide

The HomePortal 3801HGV Gateway Installation and Configuration Guide is designed to serve as a reference to install and set up the HomePortal 3801HGV gateway. This guide contains the following major sections:

Introducing the HomePortal 3801HGV Gateway on page 1

Installing the HomePortal 3801HGV Gateway on page 4

Accessing the User Interface on page 11

Configuring Internet Connection on page 14

Viewing Subscribed Services Status on page 17

Configuring Voice-Based Services on page 19

Setting Up System Information on page 27

Configuring Broadband Settings on page 34

Configuring LAN Devices on page 50

Configuring Firewall Settings on page 72

Using Diagnostics Features on page 93

Troubleshooting 3801HGV Gateway on page 109

Glossary on page 114

Regulatory Information on page 117

Audience

This guide is intended for use by:

End Users

Sales Engineers

Support Staff

Service Provider Technicians

Using this Document

Each topic/subtopic in this document has the following sections:

Objective

Steps

See Also

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2Wire 3801HGV manual About This Guide, Audience, Using this Document