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3801HGV manual
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viii
HomePortal 3801HGV Gateway User Guide
About This Guide
Support
Technical support is available from the 2Wire Website:
http://support.2wire.com/index.php
.
Contents
Main
Page
Contents
Page
Page
About This Guide
Audience
Using this Document
Style Conventions
Typographical Conventions
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Page
CHAPTER 1
Introducing the HomePortal 3801HGV Gateway
Overview
What the HomePortal 3801HGV Gateway Does for You
Components
Page
CHAPTER 2
Installing the HomePortal 3801HGV Gateway
Determining HomePortal 3801HGV Gateway Location
Connecting the Power Adapter
Connecting Your Computer to the Gateway
Connecting through Local Ethernet
Connecting through Wireless
Connecting the Broadband Interface
Connecting VoIP Interface
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Connecting HPNA Interface to IPTV set top Box
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CHAPTER 3
Accessing the User Interface
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CHAPTER 4
Configuring Internet Connection
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CHAPTER 6
Configuring Voice-Based Services
Viewing Status
Configuring SIP Server
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Configuring Phone Lines
Configuring Phones
Viewing External Line Statistics
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CHAPTER 7
Setting Up System Information
Viewing System Information
You can view the following information on the Status page:
Setting Up System Password
Creating Your System Password
Configuring Date and Time
Page
Manually Configuring Date and Time
Enabling Event Notifications
Page
CHAPTER 8
Configuring Broadband Settings
Viewing Broadband Status
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Page
The following figure displays the Traffic Statistics section of the Status page.
The following figure displays the DSL Link Errors section of the Status page.
Refer to the following table for description of the DSL Link Errors parameters listed on the status
Resetting Statistics on Status Page
Configuring Bridge Mode
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Adding Static Routes
Configuring IP Multicast Sessions
Viewing Multicast Statistics
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CHAPTER 9
Configuring LAN Devices
Viewing LAN Status
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Setting Up Wireless Network
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Securing the Wireless Network Using Encryption Key
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Securing the Wireless Network Using MAC Filtering
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Configuring Advance Wireless Settings
Configuring Wi-Fi Protected Setup
Setting Up WPS through the PIN Method
Setting Up WPS through the Push Button Method
Configuring Local Ethernet Ports
Configuring HomePNA 3.1
Viewing HomePNA Status
Configuring DHCP
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Allocating IP Addresses
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CHAPTER 10
Configuring Firewall Settings
Viewing Firewall Status
Configuring Firewall Settings
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Creating an Application Profile
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Deleting User-defined Applications
Allowing all Applications
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Disabling Attack Detection
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Controlling Inbound and Outbound Traffic
Configuring Firewall Security Enhancements
Configuring Application Layer Gateway
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CHAPTER 11
Viewing Logs
Viewing Event Log
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Filtering Logs
Clearing Event Logs
Viewing System Log
Page
Viewing Upgrade Log
Viewing Firewall Log
Viewing Log Steps:
To view the firewall log: 1. Navigate to Settings>Logs>Firewall Log. The following page appears.
The following table displays information about the logs that you can view on the Firewall Log page:
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CHAPTER 12
Using Diagnostics Features
Testing Broadband Link
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Testing IP Utilities
Testing Ping
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Testing Traceroute
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Testing Dnsquery
Viewing NAT Information
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Enabling Syslog
Steps:
Resetting the Gateway
Resetting System and Links
Resetting Configuration
Resetting Device to Factory Default
CHAPTER 13
Troubleshooting 3801HGV Gateway
Connection Issues
The following table provides information to troubleshoot connection issues:
VoIP Issues
The following table provides information to troubleshoot VoIP issues:
The following table provides information to troubleshoot Home PNA issues:
Home PNA Issues
System Information Issues
The following table provides information to troubleshoot system information issues:
Broadband Issues
The following table provides information to troubleshoot broadband issues:
NOTE TO REVIEWER: Suggest Routing and Multicast related issues to be added to this section.
LAN Issues
The following table provides information to troubleshoot LAN issues:
Firewall Issues
The following table provides information to troubleshoot firewall issues:
The following table provides information to troubleshoot diagnostic issues:
Diagnostic Issues
APPENDIX A
Glossary
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APPENDIX B
Regulatory Information
Electrical
AC Adapter
Telecommunication Cord
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Declaration of Conformity
FCC / Industry Canada Compliance
Part 15 of FCC Rules
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TIA 968 (Part 68 of FCC Rules) / IC CS-03
MPE/SAR/RF Exposure Information
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