HomePortal 3801HGV Gateway User Guide

Using Diagnostics Features

Resetting System and Links

To reset the system and links:

1.Navigate to Settings > Diagnostics > Resets. The Resets page appears. The following figure displays the System and Link Resets section in the Resets page.

2.In the System & Link Resets section:

a.Click Clear if you want to clear the device list. Devices will be re-listed as the system rediscovers them.

Note Clearing the device list deletes many per-device settings you may have made (IP addresses, host application mappings, and so on). It is recommended that you do this only when instructed by a customer support executive.

b.Click Reset for Reset IP/PPP if you want to refresh the broadband IP address.

c.Click Reset for Reset Broadband if you want to re-establish your broadband connection.

d.Click Reset for Reset System if you want to reboot your system.

Resetting the Gateway

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2Wire 3801HGV manual Resetting System and Links