Resetting the Gateway 107
HomePortal 3801HGV Gateway User Guide Using Diagnostics Features
Resetting System and Links
To reset the system and links:
1. Navigate to Settings > Diagnostics > Resets. The Resets page appears. The following
figure displays the System and Link Resets section in the Resets page.
2. In the System & Link Resets section:
a. Click Clear if you want to clear the device list. Devices will be re-listed as the system
rediscovers them.
Note Clearing the device list deletes many per-device settings you may have made (IP
addresses, host application mappings, and so on). It is recommended that you do this only
when instructed by a customer support executive.
b. Click Reset for Reset IP/PPP if you want to refresh the broadband IP address.
c. Click Reset for Reset Broadband if you want to re-establish your broadband
connection.
d. Click Reset for Reset System if you want to reboot your system.