HomePortal 3801HGV Gateway User Guide

Using Diagnostics Features

5.Enter an integer greater than 0 in the Limit Logging to text box.

6.Click Save.

Resetting the Gateway

Objective

To reset the gateway.

You may need to reset the HomePortal 3801HGV gateway if one or all the LEDs is/are solid red. This indicates that there is some failure within the system. It is recommended that you discuss your problems with customer service before attempting to reset your device.

You can work with the following areas on this page:

System & Link Resets

You can reset the following in this area:

Device List

IP/PPP

Broadband

System

Configuration Resets

You can reset the following in this area:

Wireless Configuration

Firewall Configuration

Reset to Factory Default State

You can reset the gateway to factory default in this area

Note Resetting the system or rebooting it may take several minutes before broadband is restored.

Resetting the Gateway

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2Wire 3801HGV manual Resetting the Gateway, Ip/Ppp