4

CHAPTER 2

Installing the HomePortal 3801HGV Gateway
Installing your HomePortal 3801HGV gateway consists of the following tasks:
•Determining HomePortal 3801HGV Gateway Location on page 4
•Connecting the Power Adapter on page5
•Connecting Your Computer to the Gateway on page5
•Connecting the Broadband Interface on page 7
•Connecting VoIP Interface on page8
•Connecting HPNA Interface to IPTV set top Box on page 9

Determining HomePortal 3801HGV Gateway Location

If you have subscribed for IPTV and High Speed Internet, then the preferred location for installing
the HomePortal 3801HGV gateway is near the first video set top box. If you have subscribed only
for High Speed Internet access, then the HomePortal 3801HGV gateway should be installed near
the first computer.
Also, you must determine a Wireless Access Point (WAP) location to deploy the HomePortal
3801HGV gateway. Wireless signals are affected by many items in homes and offices. Reliability
and performance are the major considerations when planning your wireless network location.
Consider the following points before determining the WAP to deploy the gateway:
• Place your gateway at least 5 feet (1.52 meters) from cordless phones, microwave ovens,
or other electronic devices to avoid potential interference, and more than 6 inches (15.24
centimeters) away from your television to avoid audio hissing or static
• Place the gateway in an open area where the wireless range will not be directly affected by
the surroundings. Wireless signal strength will be much stronger in an open area as
opposed to an area with obstructions. In a single-story building, place the gateway as high
and as close to each wireless computer as possible
• Keep the gateway away from any large metal objects. Wireless signal quality may be
adversely affected as metal objects can reflect or obstruct signals
Note Whenever possible, use the stand provided with the gateway, and install it in the vertical
position. Make sure that it is installed in a manner that nothing can be stacked on the top
of it. Vertical orientation is the preferred method for mounting the HomePortal 3801HGV
gatewaygateway.