Troubleshooting

Troubleshooting Information (Cont.)

Symptom

Solution

 

 

I can’t seem to completely charge

NXT-BP batteries can be charged from either an external NXT-CHG

my battery from within an

battery charger or from within the NXA-BASE/1 located below an NXT

NXA-BASE/1 connected to a pow-

panel.

ered panel.

• The NXA-BASE/1 Battery base should be updated with the latest

 

 

firmware (part of the Modero firmware KIT file) from www.amx.com.

 

• The base can only charge the battery while the NXT panel is in Sleep

 

Mode. If the panel parameters are set to their highest values, the

 

priority for the power draw becomes the active panel functions and

 

no power is routed to the base for charging.

 

• Adjust the Display Timeout value to allow the panel to commence the

 

Sleep Mode and begin charging batteries within the base (drawing

 

power from a PSN).

 

• Refer to the Battery Base Page section on page 98 for more

 

information.

 

 

My WEP doesn’t seem to be

• WEP will not work unless the same default key is set on both the

working.

panel and the Access Point.

 

• For example: if you had your access point set to default key 4 (which

 

was 01:02:03:04:05) you must also set the Modero’s panel key 4 to

 

01:02:03:04:05.

 

 

NetLinx Studio only detects one of

Each Master is give a Device Address of 00000.

my connected Masters.

• Only one Master can be assigned to a particular System number. If

 

 

you want to work with multiple Masters, open different instances of

 

NetLinx Studio and assign each Master its own System value.

 

• Example: a site has an NXC-ME260/64 and an NI-4000. In order to

 

work with both units. The ME260/64 can be assigned System #1 and

 

the NI-4000 can then be assigned System #2 using two open

 

sessions of NetLinx Studio 2.

 

 

I can’t seem to connect to a

• From the Settings > Master Comm Settings > Communication

NetLinx Master using my NetLinx

Settings > Settings (for TCP/IP), uncheck the "Automatically Ping

Studio 2.x application.

the Master Controller to ensure availability".

 

• The pinging is to determine if the Master is available, and to reply

 

with a connection failure instantly if it is not. Without using the ping

 

feature, you will still attempt to make a connection, but a failure will

 

take longer to be recognized. Some firewalls and networks do not

 

allow pinging, though, and the ping will then always result in a failure.

 

• When connecting to a NetLinx Master controller via TCP/IP, the

 

program will first try to ping the controller before attempting a

 

connection. Pinging a device is relatively fast and will determine if the

 

device is off-line, or if the TCP/IP address that was entered was

 

incorrect. If you decide NOT to ping for availability and the controller

 

is off-line, or you have an incorrect TCP/IP address, the program will

 

try for 30-45 seconds to establish a connection.

 

Note: If you are trying to connect to a master controller that is behind a

 

firewall, you may have to uncheck this option. Most firewalls will not

 

allow ping requests to pass through for security reasons.

 

 

188

7" Modero Widescreen Touch Panels

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Image 198
AMX CV7 manual My battery from within an, NXA-BASE/1 connected to a pow, Ered panel, My WEP doesn’t seem to be, Working