AMX CV7 Symptom Solution, Blinking and it says the USB is, Connecting, My on-screen mouse cursor

	Troubleshooting
Troubleshooting Information (Cont.)
Symptom	Solution
My Connection Status button isn’t	"USB Connecting" is displayed when the panel is trying to establish
blinking and it says the USB is	USB communication with the PC (either within the NetLinx Studio or
connecting.	TPDesign4 applications).
	• Remove the USB connector from the panel and close any AMX
	applications.
	• Reboot the panel.
	• Launch the AMX application and attempt reconnect to the panel.
	• If using Studio for Virtual Master communication, establish a Virtual
	Master connection, verify the correct System number, stop
	communication with the Virtual Master, and then re-establish
	communication by refreshing the system.
	• After the panel powers-up, reconnect the USB connector to the
	panel.
	• Verify that you have a valid USB connection from within your System
	Tray.
My on-screen mouse cursor	• The USB connections are not detected until after the particular USB
doesn’t appear.	connection plugged into the corresponding port on the panel and
	power is cycled to the panel.
Calibration is not working.	• After the Modero touch panel has been updated with a new firmware
	kit (downloaded to the panel through NetLinx Studio), the calibration
	could need to be reset.
	• Cycling power to the panel should provide a baseline calibration for
	the particular touch panel. Proceed to the Calibration page and reset
	the on-screen calibration.
Panel doesn’t respond to my	• The protective cover acts to press on the entire LCD and makes
touches	calibration difficult because the user can’t calibrate on specific
	crosshairs when the sheet is pressing on the whole LCD.
	• Verify that the protective laminate coating on the LCD is removed
	before beginning any calibration process.
There is a crawling, dashed line on	• On some units at some resolutions, there are wavy lines across the
the left border of the graphics.	entire screen. This has been seen on middle resolutions and is
	referred to as the "Mid Range Fallout" problem.
	• This is due to the graphics controller settings in the firmware.
	• Update to the latest v2.XX.XX firmware.
	• Visit the www.amx.com > Tech Center > Downloadable Files >
	Firmware Files > Modero panels. Then Download the KIT file to
	your computer.
I was using the power from PSN	Modero battery bases can not be "hot-swapped" or replaced without
and when I connected my	powering down the Modero and removing the PSN connector.
NXA-BASE/1 battery base to the	• If you are currently using a direct power connection to the panel and
active panel, my screen went
	then wish to connect an NXA-BASE/1.
blank.
	- First, power-down the panel and detach the rear power connection.
	Then, remove any batteries from within the NXA-BASE/1 and
	connect the battery base to the underside of the panel.
	- After connecting the base to the un-powered panel, then run power
	to the panel by either reconnecting the power cable to the rear of
	the panel or inserting the NXT-BP batteries into the NXA-BASE/1.
	• Refer to the NXA-BASE/1 Battery Base Kit (FG2255-05K)section on
	page 27 and Installing the NXA-BASE/1 below an NXT-CV7
	Panel section on page 28 for more information.

7" Modero Widescreen Touch Panels 187