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English
Troubleshooting
There are no lights on the unit:
Check that:
the power cord is plugged into the AV8 and the mains socket
outlet it is plugged into is switched on.
the power button is pressed in.
If a red LED is present, the AV8 is in standby mode. Press any source
button on the front panel or on the remote control.
The unit responds erratically or not at all to the remote
control:
Check that:
there are fresh batteries in the remote control.
the Remote IR receiver window is visible and you are pointing
the remote control towards it.
The front panel display is blank:
Check that:
the display hasn’t been turned off. Press the DIS button on the
remote control.
the AV8 is not in ‘Programming mode’ by turning it off, waiting
ten seconds then switching back on again.
No picture is produced:
Check that:
your viewing device is turned on and switched to display your
AV8. Test by pressing the MENU button on the AV8 or AV8
remote and look for the AV8 ‘Main Menu Screen 1’ displayed on
your device.
the correct video input is selected on the AV8
the video source is on, is operating normally, and is in ‘play’ mode
if appropriate.
you have the same video connection between the video source
and the AV8 as between the AV8 and your viewing device. For
example, composite video is used from the source to the AV8,
and from the AV8 to the display device.
The video source is different to the audio:
Check that:
the video and audio inputs are correctly selected in ‘Main Menu
Screen 1’. Press MENU, then change either the video or audio
source by first using the navigation5and6buttons, then use
the source buttons to select the correct input.
the digital audio inputs and HQ video inputs are correctly
assigned to their sources on the ‘Digital Settings’ page in the
Setup Menu.
There are bright edges or ‘ghosts’ on the picture:
Check that:
the cables used for video connections are designed for that
purpose (i.e., they are 75Ω coaxial cables).
the ‘Sharpness’ control on your video display device is switched
off or set near minimum.
There is no on screen display (OSD):
Check that:
your video display device is connected to your AV8 correctly.
the on screen display has not been turned off on the ‘Video
Settings’ or ‘Zone 2 Settings’ pages (for zone 1 and zone 2
respectively) in the Setup Menu.
if you are using a component display, check that the AV8 is set for
component video. See the ‘Basic Setup’ section.
OSD Display is pink/red
If a component video signal is fed into the AV8 when the ‘HQ Video’
setting is set to RGB you will have a pink/red OSD.
To correct this you must set the ‘HQ Video’ line on the General Settings
menu to ‘Component’.
No On Screen Display (OSD) overlaid on video:
The AV8 cannot overlay video onto progressive scan or HDTV
signals. In this case, the AV8 creates a full screen display with a black
background for the menus and turns off the pop up messages.
No sound is produced:
Check that:
the correct input has been selected.
the source equipment is on, is operating normally, and is in ‘play’
mode if appropriate.
the volume is turned up to a reasonable level and ‘MUTE’ is not
displayed on the front panel display.
your power amplifier(s) are turned on and working correctly.
you have assigned the digital input to the correct source button.
The sound is poor or distorted:
Check that:
the cables to that source and to the power amplifier are making
a good connection. If necessary withdraw the cable from the
connector and plug it back in again. (Turn the power off before
doing this)
you have not excessively reduced the input sensitivity on the
‘Input Trims’ page in the Setup Menu if an analogue input has
been selected. Check that the input is not clipping by using the
‘Analogue Settings’ page.
you have selected the correct size of speakers to suit your
system on the ‘Speaker Sizes’ page in the Setup Menu.
Sound only comes from some of the speakers:
Check that:
you have an appropriate surround sound source selected and
playing.
the DVD disc is encoded in the appropriate format, and that the
correct format has been selected in the Disc start menu of the
DVD player (if applicable).
the DVD player has been set to output ‘Bitstream’ audio on the
digital output.
the display window indicates that the disc you are playing is a
multichannel recording.
all the speakers are correctly connected to the power amp, and
are secure.
you have not selected ‘Stereo’ in the mode selection.
your speaker balance is correct.
all amplifiers are turned on and all channels are working
correctly.
after setup, that you have configured your AV8 to include all the
speakers in your system.