Testing telephones and other equipment

Testing external ringing on page 144

Testing queue warning indicator on page 144

Testing integrated announcement on page 144

Testing music-on-hold on page 145

Testing emergency transfer (Avaya S8700 Multi-Connect only) on page 145

Testing terminating trunk transmission on page 146

Testing connectivity to the LAN on page 147

Making test calls

Make two calls from one telephone to another telephone. Make the first call by dialing a telephone and make the second call by dialing a trunk access code and a listed directory number (LDN).

Testing 302C attendant console

To check that all lamps are operational and call another telephone in the configuration:

1.Simultaneously press and hold Ringer Volume up and POS BUSY. This puts the console in the self-test mode.

Note:

Releasing the buttons returns the console to normal mode.

2.Verify all lamps on display light and remain lighted.

Each row of lamps on the console lights and goes dark in sequence from top to bottom.

3.Press Start and listen for dial tone.

The green lamp associated with Idle Call Appearance lights up. The Position Available lamp goes dark.

4.Dial a number associated with a working telephone. Audible ringing tone is heard in ear piece.

5.Press Release.

Audible ringing tone is silenced. The green lamp associated with idle call appearance button goes dark. The Position Available lamp lights.

Issue 3 January 2008 143

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Avaya 03-300686 manual Making test calls, Testing 302C attendant console