Testing telephones and other equipment
Record an announcement
To record an announcement:
1.Select a test telephone with console permissions enabled.
2.Dial the access code followed by the integrated announcement extension number.
3.When you hear a dial tone, press 1. When you hear a beep or stutter tone, speak the announcement into the telephone.
4.When done, press # if a digital phone or hang up if an analog phone to stop the recording. You then hear a dial tone.
Playback announcement
To play back an announcement:
1.If using a digital phone, press 2 to hear the announcement. When the announcement is over, you hear a dial tone. If satisfied, hang up.
2.If using an analog phone, dial the integrated announcement extension number to hear the announcement.
When the announcement is over, you hear a dial tone. If satisfied, hang up.
Delete announcement
To delete an announcement:
1.Dial the access code followed by the integrated announcement extension number.
2.When you hear a dial tone, press 3 to delete the announcement and end the recording session.
A confirmation tone is heard when the announcement is deleted.
Testing music-on-hold
Verify music is provided to a held party during any hold interval.
Testing emergency transfer (Avaya S8700 Multi-Connect only)
Put configuration in emergency transfer mode and make call using emergency transfer telephone. There may be up to four Emergency Transfer panels on a wall in the phone closet, depending on the configuration.
