Testing telephones and other equipment

Record an announcement

To record an announcement:

1.Select a test telephone with console permissions enabled.

2.Dial the access code followed by the integrated announcement extension number.

3.When you hear a dial tone, press 1. When you hear a beep or stutter tone, speak the announcement into the telephone.

4.When done, press # if a digital phone or hang up if an analog phone to stop the recording. You then hear a dial tone.

Playback announcement

To play back an announcement:

1.If using a digital phone, press 2 to hear the announcement. When the announcement is over, you hear a dial tone. If satisfied, hang up.

2.If using an analog phone, dial the integrated announcement extension number to hear the announcement.

When the announcement is over, you hear a dial tone. If satisfied, hang up.

Delete announcement

To delete an announcement:

1.Dial the access code followed by the integrated announcement extension number.

2.When you hear a dial tone, press 3 to delete the announcement and end the recording session.

A confirmation tone is heard when the announcement is deleted.

Testing music-on-hold

Verify music is provided to a held party during any hold interval.

Testing emergency transfer (Avaya S8700 Multi-Connect only)

Put configuration in emergency transfer mode and make call using emergency transfer telephone. There may be up to four Emergency Transfer panels on a wall in the phone closet, depending on the configuration.

Issue 3 January 2008 145

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Avaya 03-300686 manual Testing music-on-hold, Testing emergency transfer Avaya S8700 Multi-Connect only