About the Avaya 1150E IP Deskphone
About the Avaya 1150E IP Deskphone
The Avaya 1150E IP Deskphone provides easy access to a wide range of business features. Your network administrator assigns features to your feature keys and provides you with passwords and other codes as required. The Avaya Communication Server 1000 system automatically controls incoming call routing to answering positions, and can provide music or recorded announcements to waiting callers.
The Avaya 1150E IP Deskphone can be configured for either an Agent, or Supervisor. It is shipped in the Agent configuration, but can be modified to support the Supervisor configuration. Depending on your role, you will have been provided with one of the two configurations.
In this document, Call Center phone and Automatic Call Distribution phone (ACD) are interchangeable terms for the Avaya 1150E IP Deskphone.
Note: Wideband audio is not supported on the Avaya 1150E IP Deskphone.
Figure 1: Self-labeled line/programmable feature keys and context- sensitive soft keys
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