About the Avaya 1150E IP Deskphone

Press the Make Busy key to log out of the ACD queue and agent position.

Press the Not Ready key to exit the ACD queue without logging out.

Press the In-Callskey to answer incoming ACD calls.

When a message is waiting, or there is an incoming call, the red Message Waiting\Incoming Call Indicator LED at the top center of the IP Deskphone flashes. The flash cadence for each alert is different.

Note: You may also hear an audio Message Waiting Indicator (stutter or beeping dial tone) when you go off-hook.

When a data-related message, such as an instant message, is received, the blue Feature Status Lamp flashes. Also, this indicator flashes when a contact has come online.

Note: This function requires server support and, therefore, is not available on all phones; consult your administrator.

Press the Copy Key to copy entries to your Personal Directory from other lists, such as the Callers List, Redial List, and Corporate Directory.

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Avaya manual About the Avaya 1150E IP Deskphone