Additional phone features

 

 

 

 

 

Table 10: Troubleshooting Virtual Office (Part 3 of 3)

 

 

 

 

 

Displayed

Probable Cause

 

Actions

 

Message

 

 

 

 

 

 

 

 

 

 

 

Server

Network problem.

 

Notify system

 

Unreachable (1)

 

 

administrator if the

 

 

 

 

 

problem persists.

 

 

 

 

 

 

Server

Network problem.

 

Notify system

 

Unreachable (2)

 

 

administrator if the

 

 

 

 

 

problem persists.

 

 

 

 

 

 

Permission

Hardware problem.

 

Avaya 1150E IP

 

Denied (8)

 

 

Deskphone only allows

 

 

 

 

 

an Avaya 1150E IP

 

 

 

 

 

Deskphone VO login

 

 

 

 

 

from an Avaya 1150E

 

 

 

 

 

IP Deskphone.

 

 

 

 

 

 

VOUD

Remote IP Deskphone

 

Notify system

 

configured on TN

does not have VOUA

 

administrator.

 

 

 

Class of Service.

 

 

 

 

 

 

 

 

 

Using Media Gateway 1000B

The Media Gateway 1000B (MG 1000B) provides a means of extending Avaya Communication Server 1000 Release 4.5 features to one or more remotely located branch offices using the Branch Office feature. A branch office is a remote location in the network where IP Deskphones, PSTN access, and TDM phones are located. Contact your system administrator to see if these functions are available for your use.

The Media Gateway 1000B (MG 1000B) phone can operate in Normal or Local Mode.

Normal Mode

The phone registers with the Main Office and receives phone services from the Main Office. At any time while using Normal Mode, you can check Local Mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to

193

Page 193
Image 193
Avaya 1150E manual Using Media Gateway 1000B, Troubleshooting Virtual Office Part 3, Normal Mode