Avaya 1150E IP Deskphone non-ACD call features

Using Attendant Recall

The Attendant Recall feature allows you to contact an attendant while on a call and connect the call to the attendant.

To contact the attendant while on a call:

AttRecall

1. Press the Attendant Recall Key while

 

on a call. Stay on the line until the

 

attendant answers.

2.Press the Goodbye key. The caller remains connected to the attendant.

Using Call Park

The Call Park feature allows a call to be held temporarily and to be retrieved from any phone. You can park an incoming call and page the called party. When you use Call Park, you do not tie up a line. Your network administrator can set up a System Park where most calls are automatically parked.

If configured network-wide, Call Park can be used across networks.

To park a call on a System Park DN:

Park

1.

Press the Park Key. The screen displays

 

 

a System Park DN and asks for

 

 

confirmation.

OK

2.

Press the OK Key. The call parks on the

 

 

System Park DN.

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Avaya 1150E manual Using Attendant Recall, Using Call Park, To contact the attendant while on a call