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Additional phone features
Table 10: Troubleshooting Virtual Office (Part 2 of 3)
Displayed | Probable Cause | Actions | |
Message | |||
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Locked from | Three failed attempts to | Wait one hour for the | |
Login | enter the correct | lock to clear | |
| Station Control | automatically, or notify | |
| Password. | system administrator to | |
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| clear lock. | |
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| |
Permission | Remote phone has no | Notify system | |
Denied (1) | Station Control | administrator. | |
| Password. |
| |
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| |
Permission | Incorrect User ID | Enter correct User ID. | |
Denied (3) | entered. |
| |
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| |
| Remote phone has no | Notify system | |
| Station Control | administrator. | |
| Password. |
| |
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| |
Permission | Incorrect User ID | Enter correct User ID. | |
Denied (4) | entered. |
| |
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| |
| Attempt to log in to a | Go to an Avaya 1120E | |
| remote Avaya 1120E | IP Deskphone or Avaya | |
| IP Deskphone or Avaya | 2050 IP Softphone and | |
| 2050 IP Softphone from | try again, or consult | |
| an | your local system | |
| Avaya 1150E IP Deskp | administrator. | |
| hone (some restrictions |
| |
| apply). |
| |
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Permission | Incorrect User ID | Enter correct User ID. | |
Denied (6) | entered. |
| |
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| Incorrect Station | Select Retry, and try | |
| Control Password | again with the correct | |
| entered. | Station Control | |
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| Password. | |
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