Avaya NN43112-101 manual While on an active call, Making a new call

While on an active call

While on an active call

You can use the following features during an active call:

•“Making a new call” on page 192

•“Placing a call On Hold” on page 194

•“Using 3-way calling” on page 202

•“Transferring a call” on page 209

•“Using Park Call” on page 213

You can use the Action context-sensitive soft key to perform the following actions with an active call:

1.New Call—to begin a new call while other calls are on hold.

2.Release Call—to release (hang-up) the selected call.

3.Transfer Call—to transfer the call to another phone number or SIP address.

4.Park Call—to park a call on the call server or to a specific user. You can access the call from any IP Deskphone and to keep your phone line clear. (Not available for all service providers.)

Making a new call

You can initiate a new call during a current call. If you do not place the current call on hold first, the IP Deskphone automatically places the current call on hold when you initiate a new call. You can initiate a new call by using any of the following methods:

•“Initiating a call using the active call context-sensitive soft key menu” on page 193

•“Initiating a call from the Address Book” on page 146

•“Initiating a call from the Call Inbox” on page 171

•“Initiating a call from the Call Outbox” on page 176

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