Avaya NN43112-101 manual Chad, Multiple calls On Hold, To retrieve a call on hold

While on an active call

To retrieve a call on hold:

chad	1. To retrieve a call on hold do one of the
	following:

—Press the Line feature key beside the flashing LCD indicator.

— Press the Hold fixed key.

Multiple calls On Hold

When you have more than one call on hold, use the navigation key to highlight a call on the LCD screen. You can perform an action with that call by using the context-sensitive soft keys on the In-call menu list. The context-sensitive soft keys displayed vary depending on the type of call that is currently selected. For example, a held call has the Activate context-sensitive soft key instead of the Audio context-sensitive soft key.

When you highlight a call that is not active, you can retrieve the call from on hold and make it active by pressing the Activate context-sensitive soft key. You can also join the call with the active call to create a 3-way calling session. See “Using 3-way calling” on page 202.

Multiple calls In-call mode

When the IP Deskphone has multiple calls connected at the same time, you can access the menu items shown in Figure 31 on page 195.

Figure 31: Multiple calls In-call display screen with context- sensitive soft key menu list

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