While on an active call

To access a call on hold when multiple calls are on hold:

1.Press the Up/Down navigation key to highlight a call on hold.

2.To retrieve the highlighted call on hold do one of the following:

Chad

— Press the Line feature key beside

 

 

the flashing LCD indicator.

Press the Hold fixed key to retrieve a call on hold.

To make a call on hold the active call:

1.Press the Up/Down navigation key to highlight a call on hold.

Actvate

2. Press the Activate context-sensitive soft

 

key to make the highlighted call on hold

 

the active call.

This removes the call from on hold and automatically places the previous call on hold.

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Avaya NN43112-101 manual Actvate, To access a call on hold when multiple calls are on hold