Canon
SmartBase MP370/MP360
User’s Guide
z Power supply
Safety information
z Location
z Handling
z Maintenance
z Location
z Others
Do not use or store the machine outdoors
220-240V AC, 50/60 Hz
z Power supply
z Handling
If liquid has spilled into the machine
z Print head/Ink tanks
Legal limitations on usage of your product and the use of images
Copyright
Canon MP370/360 User’s Guide
Trademarks
Exif Print
Read this guide when starting to use the machine
How to use the documentation provided
This guide is available on the Setup CD-ROM
This guide is available on the Setup CD-ROM
Reading the documentation
Symbols used in this guide
highly recommended
Terms used in this guide
Keys used in this guide
Introduction
Contents
Document Handling
Print Media Handling
11 Troubleshooting
Maintenance
8 Printing from Your Computer
Scanning
12 Appendix
Introduction
Features of your machine
Chapter
Photo printer MP370 Copier PC Printer PC Scanner
Machine
Main components and their functions
z Exterior zRear view and interior
Chapter
Multi-purpose tray
Tray extension
Operation panel
Card slot cover
USB connector for digital camera
Access lamp
Power connector
USB connector for computer
ON/OFF key
Operation panel
Photo Index Sheet key MP370
Menu key
Alarm lamp
Stop/Reset key
Color key
Black key
Document requirements
Document Handling
z Document type
z Size W x L
Lift the document cover Load your document on the platen glass
Loading documents
3 Gently close the document cover
Chapter
Print Media Handling
z High Resolution Paper*1
Recommended print media and requirements
z Plain paper
z Photo Paper Plus Glossy*1
z Matte Photo Paper*1
z Photo Paper Pro*1
z Transparencies*1
z Plain paper
Characteristics and applications of print media
z Envelopes
Guidelines and restrictions
z Glossy Photo Paper*1
z High Resolution Paper*1
Guidelines and restrictions
Guidelines and restrictions
z Photo Paper Plus Glossy*1
z Matte Photo Paper*1
Guidelines and restrictions
Guidelines and restrictions
Guidelines and restrictions
z Photo Paper Pro*1
z T-Shirt Transfers*1
z Transparencies*1
Guidelines and restrictions
Guidelines and restrictions
Paper types you cannot use
General print media guidelines
Handling print media
Photo Paper Pro guidelines
1 Lift the scan unit until it locks into place
Setting the paper thickness lever
The print head holder moves to the middle
2 Open the inner cover
Loading print media
Setting the print media size and type
Loading paper other than envelopes
4 Close the inner cover
2 Open the multi-purpose tray , then pull out the tray extension
Loading envelopes
3 Place a stack of paper print side up in
1 Set the paper thickness lever to the right
Chapter
3 Prepare the envelopes for loading
Print Media Handling
4 Place the stack of envelopes print side
pinch the paper guide and adjust it to the left side of the stack
up in the multi-purpose tray , and
Chapter
Documents you can copy
Copying
Setting the print media size and type
Chapter
5 Press OK/Set
4 Use or
6 Use or to select the print media type
7 Press OK/Set
4 Adjust the settings for your document as necessary
Making copies
1 Load the document on the platen glass
2 Press COPY
1 Press Menu repeatedly until 4.IMAGE QUALITY appears
Adjusting image quality resolution
2 Use or to select the image quality
3 Press OK/Set
Reducing or enlarging a copy
Adjusting exposure density
1 Press Menu repeatedly until 3.DENSITY appears
2 Use or to select the exposure
2 Use or to select PRESET RATIO
Using preset copy ratios
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
3 Press OK/Set
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
Using custom copy ratios
2 Use or to select ZOOM
3 Press OK/Set
Copying an image to fit the page
Advanced copy features
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
2 Use or to select FIT-TO-PAGE
4 Adjust the settings for your document as necessary
Copying two pages on a single page
Load the first document on the platen glass Press COPY
Use or to select the number of copies max. 99 copies
6 Press OK/Set
5 Press Menu repeatedly until 5.SPECIAL COPY appears
7 Press Color for colour copying, or Black for black & white copying
8 Load the second document on the platen glass
4 Adjust the settings for your document as necessary
Borderless copying
Load the document on the platen glass Press COPY
Use or to select the number of copies max. 99 copies
6 Use or to select BORDERLESS COPY
5 Press Menu repeatedly until 5.SPECIAL COPY appears
7 Press OK/Set
8 Press Color
4 Adjust the settings for your document as necessary
Repeating an image on a page
Load the document on the platen glass Press COPY
Use or to select the number of copies max. 99 copies
6 Use or to select IMAGE REPEAT
5 Press Menu repeatedly until 5.SPECIAL COPY appears
7 Press OK/Set
8 Use or to select AUTO or MANUAL
Chapter
9 Press Color for colour copying, or Black for black & white copying
Copying
2. Press OK/Set
4 Adjust the settings for your document as necessary
Creating a mirror image
Load the document on the platen glass Press COPY
Use or to select the number of copies max. 99 copies
6 Use or to select MIRROR IMAGE
Shrinking an image to fit the page
7 Press OK/Set
8 Press Color for colour copying, or Black for black & white copying
5 Press Menu repeatedly until 5.SPECIAL COPY appears
4 Adjust the settings for your document as necessary
6 Use or to select ENTIRE IMAGE
7 Press OK/Set
Step
Photo Printing from a Memory Card MP370
Step
Step
Left card slot
Compatible memory cards
Right card slot
Chapter
Inserting a memory card
Inserting/removing a memory card
Make sure the machine is turned ON
Open the card slot cover on the lower right of the machine
Photo Printing from a Memory Card MP370
Chapter
If the memory card cannot be read, check that
1 Press ON/OFF to turn OFF the machine
Removing a memory card
2 Remove the memory card from the card slot
Chapter
Convenient printing functions
Setting borderless printing
z To enable/disable borderless printing
z To enable/disable vivid photo printing
Setting vivid photo printing
6. Press Stop/Reset to switch the machine to standby mode
1. While setting photo printing, VIVID PHOTO is displayed on the LCD
z To enable/disable date printing
Setting date printing
1. While setting photo printing, PRINT DATE is displayed on the LCD
2. Use or to enable or disable date printing
Chapter
Printing by using the Photo Index Sheet
Photo Printing from a Memory Card MP370
3 Press Photo Index Sheet
2 Insert the memory card into the card slot. See page
4 Use or to select PRINT
5 Press OK/Set
z If you select LAST IMAGE
z If you select ALL PAGES
z If you select SELECT RANGE
Chapter
The machine prints the Photo Index Sheets
7 Press OK/Set
Chapter
Photo Printing from a Memory Card MP370
11 Load the Photo Index Sheet on the platen glass
10 Move the paper thickness lever to the left
Chapter
Photo Printing from a Memory Card MP370
14 Press OK/Set
12 Press Photo Index Sheet 13 Use or to select SCAN
Chapter
Photo Printing from a Memory Card MP370
Press Menu repeatedly until 1.PHOTO PRINT MODE appears
Printing all images
Insert the memory card into the card slot. See page Press PHOTO
5 Use or to select ALL IMAGES
Press OK/Set
6 Press OK/Set
9 Use or to select the print media type
10 Press OK/Set
Press OK/Set Select whether to enable date printing or not. See page
11 Select whether to enable borderless printing or not. See page
Select whether to enable vivid photo printing or not. See page
Press OK/Set
Chapter
Index printing
Photo Printing from a Memory Card MP370
Insert the memory card. See page Press PHOTO
Printing an index
Chapter
Photo Printing from a Memory Card MP370
5 Use or to select INDEX
4 Press Menu repeatedly until 1.PHOTO PRINT MODE appears
6 Press OK/Set
Press OK/Set
Select whether to enable vivid photo printing or not. See page
Press OK/Set Select whether to enable date printing or not. See page
Press OK/Set
14 Press OK/Set
Press Menu repeatedly until 1.PHOTO PRINT MODE appears
Printing a single image
Insert the memory card. See page Press PHOTO
5 Use or to select SINGLE IMAGE
to select the image number
7 Use
8 Press OK/Set
10 Press OK/Set
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable borderless printing or not. See page
Select whether to enable vivid photo printing or not. See page
13 Use or to select the print media type
4 Press Menu repeatedly until 1.PHOTO PRINT MODE appears
Printing a range of images
21 Press Color
2 Insert the memory card. See page 3 Press PHOTO
z If you select IMAGE NUMBER
Press OK/Set Use or to select IMAGE NUMBER or DATE
z If you select DATE
Chapter
8 Press OK/Set
Select whether to enable borderless printing or not. See page
9 Use or
10 Press OK/Set
Select whether to enable vivid photo printing or not. See page
Press OK/Set Select whether to enable date printing or not. See page
Press OK/Set
18 Press OK/Set
Insert the memory card. See page Press PHOTO
DPOF Digital Print Order Format printing
DPOF
PRO A4
4 Press Color
The machine starts printing according to the DPOF settings
Chapter
Photo Printing from a Memory Card MP370
Chapter
Photo Printing Directly from a Digital Camera MP370
Digital Camera Setting Card #1
Media types for a digital camera
Digital Camera Setting Card #2
Digital Camera Setting Card #3
CAMERA DIRECT
Photo Printing Directly from a Digital Camera MP370
5 Press SET on the digital camera
The print setting menu is displayed on the LCD of the digital camera
The machine starts printing
Becoming Familiar with the Software
Installing the software
System requirements
Chapter
z If using the machine with USB2.0 Hi-Speed
User authority when using Microsoft Windows 2000/XP
Software components
Using the MP Toolbox to scan images
MP Drivers
MP Toolbox
Uninstalling the MP Toolbox
Uninstalling, reinstalling the software
3 Follow the instructions on the screen
Reinstalling
Uninstalling the MP Drivers
1 Close any open software applications, including virus checkers
Restart your computer if a message asking you to do so appears
Is the machine specified as Set as Default Printer?
Is the software MP Drivers installed?
Printing from Your Computer
Before printing
1 Load paper in the multi-purpose tray. See page
Printing documents
Changing print settings
Cancelling printing
Cancelling before the machine starts printing
Cancelling after the machine starts printing
Page
About scanning images
Scanning
Before scanning
Chapter
Scanning methods
Scanning using the MP Toolbox
z Using the MP Toolbox See below
z Scanning with the operation panel of the machine See page
3 Click the MP Toolbox button to be used
Settings
Save-1
Save-2
5 Click Start
4 If the settings screen appears, change the settings as necessary
The document is scanned
Chapter
When using ScanGear MP, select Canon MP370 or Canon MP360
Scanning from an application software
When using a WIA driver, select WIA Canon MP370 or WIA Canon MP360
Load the document on the platen glass. See page
The machine switches to scan mode
Scanning with the operation panel of the machine
Load the document on the platen glass. See page Press SCAN
Press Color for colour scanning, or Black for black & white scanning
When to replace an ink tank
Maintenance
Replacing ink tanks
Low ink warning
Make sure the power is turned ON
Replacing an ink tank
Maintenance
z Guidelines
3 Open the inner cover
Maintenance
Chapter
7 If you need to replace another ink tank, repeat steps 4 to
6 Insert the ink tank into the empty slot on the print head
9 Return the scan unit to its original position
8 Close the inner cover
The LCD displays a message asking if you replaced an ink tank
10 Press
2 Use or to select 1.INK VOLUME
Resetting the ink counter
4 Use or to select 2.INK COUNT RESET
1 Press Additional Functions
The ink counter is now reset
Checking the ink level
5 Press OK/Set
The LCD displays a message asking if you replaced the black ink tank
Maintaining the print head
Flowchart of print head maintenance
Maintenance
Step
3 Use or to select 2.MAINTENANCE
Printing the nozzle check pattern
Maintenance
1 Load A4- or letter-size plain paper in the multi-purpose tray
Maintenance
Confirming the nozzle check pattern
1. Clean the print head. See page
z If the lines are broken, or white lines are present in pattern
1 Press Additional Functions 2 Use or to select 2.MAINTENANCE
Cleaning the print head
4 Use or to select 2.CLEANING or 3.HEAD REFRESHING as necessary
Maintenance
2 Press Additional Functions 3 Use or to select 2.MAINTENANCE
Aligning the print head
Maintenance
1 Load A4- or letter-size plain paper in the multi-purpose tray
10 Repeat steps 8 and 9 for columns B to K
9 Press OK/Set
1 Press Additional Functions 2 Use or to select 2.MAINTENANCE
Using the calibration function
When calibration completes, the machine switches to the standby mode
Maintenance
2 Use or to select 7.POWER SAVE TIMER
Setting the Power Save Timer
or to select the time to switch the machine to Power Save
1 Press Additional Functions
Cleaning the platen glass and document cover
Cleaning your machine
Cleaning the exterior
2 Press Additional Functions 3 Use or to select 2.MAINTENANCE
Cleaning the roller
4 Press OK/Set 5 Use or to select 5.ROLLER CLEANING
The machine starts cleaning the roller
Paper is jammed
Troubleshooting
Removing jammed paper
Clearing jams in the paper output tray
zIs the paper guide adjusted correctly?
zIs the roller clean?
If there are repeated paper jams
Roller
Nothing displays on the LCD there is no power
Problems outputting
zThe power cord is not correctly connected
The cover cannot be closed
zThe power cord is connected to a table tap, OA tap or extension cord
When copying or printing from a computer
zThe power cord is defective
zThe Alarm lamp is flashing
zThe roller is dirty
zThe paper is creased or curled
zThere is some foreign matter in the multi-purpose tray
zInk has run low or out
zYou are using thin paper to print
When copying
Paper curls
zThe document is not loaded correctly
Outputting stops in-progress
Memory card problems MP370
Memory card is not recognised
zPaper does not feed properly
Images on the memory card are not recognised
zCARD PROTECT is set to ON or Photo Print mode is entered
Cannot print correctly from the memory card
PC Cannot write to a memory card from PC
PC The Unplug/Eject icon does not appear Windows
PC Removable disk does not appear in Windows Explorer
PC The memory card is recognised as a drive other than Removable Disk
PC In Windows Explorer, you cannot display Thumbnails Windows
PC Computer cannot be started
zCARD PROTECT is set to ON or Photo Print mode is entered
MP Drivers/MP Toolbox
PC Problems installing and uninstalling software
MP Toolbox only
zOther applications are open
zWindows 2000 Service Pack 1 SP1 is not installed on the computer
Uninstallation of the MP Drivers takes too long Windows XP
zYou uninstalled the MP Drivers before uninstalling the MP Toolbox
zThe computer has Photoshop installed
zYou installed the applications with the MP Toolbox open
PC Problems printing from your computer
In Device Manager, green mark ? is displayed Windows Me
zIn Device Manager, green mark ? is displayed
zThere is a problem with the printer driver
zThe page setting or print setting on the application is incorrect
zThe application has not been allocated enough memory
zThe hard disk does not have enough available space
zThe server is not set up for printer sharing
zThe Media Type setting is incorrect
PC Cannot print to a shared printer
zYou are printing outside the printable area
zThe USB hub or repeater is defective
PC Problems scanning
zYou cannot scan because the machine is connected to a USB hub
zThere is moire when you scan printed material
zThe resolution is low
zMemory is insufficient
zThe hard disk does not have enough available memory
zThe scanning area is not specified
zThe monitor display colours are set too low
zThe scanned area does not cover the entire document
zA cause other than the above is suspected
Once you have changed your settings, restart your computer
zThe position or orientation of the documents is incorrect
Cannot scan correctly with Multi-Scan
zThe document is not set flat on the platen glass
zYou are scanning thick max. 3/4 in./20 mm or curled documents
zThe resolution is too high or too low
When the Alarm lamp flashes
Scanned image is displayed large small on the computer screen
zThe image is displayed large small in the application
BLACK INK
LCD messages
CHANGED?
CANNOT USE THIS
The machine is asking whether
You returned the scan unit to its
Guide
Set-Up
Cannot print properly from a digital camera MP370
zError message on camera Printer in use
Printer warming up
No paper
Printer error
Paper lever error
Paper jam
Printer cover open
If you cannot solve the problem
Accessing the machine settings
How to change settings, and explanation of their content
Appendix
Example
6 When you have finished, press Stop/Reset, if necessary
5 Scroll through and register settings by the following operations
2. Use or to select the setting you want to change 3. Go to step
with the setting you want to change
Function key COPY Menu ENLARGE/REDUCE
Settings
Menu PAPER SELECT
Menu DENSITY
Menu SPECIAL COPY
Function key PHOTO MP370 Menu PHOTO PRINT MODE MP370
Chapter
Appendix
Menu SINGLE IMAGE
Menu ALL IMAGES
Menu SELECT RANGE
Menu DPOF
Menu MAINTENANCE
Function key Additional Functions Menu INK VOLUME
Chapter
Appendix
Menu EXTENSION AMOUNT
Menu QUIET PRINTING
Menu CARD PROTECT
Menu DISPLAY LANGUAGE
Menu POWER SAVE TIMER
Settings for paper types
For copying
Paper type displayed in LCD
For Photo Index Sheet printing MP370
For photo printing MP370
Paper type settings available
Paper type displayed in LCD
Index
Numerics
Index
Index
Index
Resolution See Image quality 32 Roller, cleaning