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Canon
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SmartBase MP370/MP360
Models:
MP360
MP370
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Troubleshooting
Install
Alarm lamp
Setting the Power Save Timer
Symbols used in this guide
Maintenance
Using preset copy ratios
Access lamp
Adjusting exposure density
Setting borderless printing
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Canon
SmartBase MP370/MP360
User’s Guide
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Contents
SmartBase MP370/MP360
Power supply
Safety information
Location
Handling
Maintenance
Others
III
Power supply
Handling
Print head/Ink tanks
VII
Trademarks
Copyright
Exif Print
Read this guide when starting to use the machine
How to use the documentation provided
This guide is available on the Setup CD-ROM
Be sure to read this guide first
Reading the documentation
Symbols used in this guide
Highly recommended
Terms used in this guide
Keys used in this guide
Contents
Troubleshooting
Maintenance
Printing from Your Computer
Scanning
Appendix
Photo printer MP370 Copier PC Printer PC Scanner
Features of your machine
Machine
Main components and their functions
Exterior ZRear view and interior
Multi-purpose tray
Tray extension
Operation panel
Card slot cover
USB connector for digital camera
Access lamp
Power connector
USB connector for computer
Operation panel
Alarm lamp
Stop/Reset key
Color key
Black key
Document type
Document requirements
Size W x L
Quantity
Gently close the document cover
Loading documents
Recommended print media and requirements
High Resolution Paper*1
Plain paper
Envelopes
Photo Paper Plus Glossy*1
Matte Photo Paper*1
Photo Paper Pro*1
Transparencies*1
Guidelines and restrictions
Characteristics and applications of print media
High Resolution Paper*1
Matte Photo Paper*1
Photo Paper Pro*1
Fine Photo
Paper types you cannot use
General print media guidelines
Handling print media
Photo Paper Pro guidelines
Lift the scan unit until it locks into place
Setting the paper thickness lever
Print head holder moves to the middle
Loading print media
Setting the print media size and type
Loading paper other than envelopes
Set the paper thickness lever to the right
Loading envelopes
Prepare the envelopes for loading
Chapter Print Media Handling
Press OK/Set
Documents you can copy
Use or to select the print media type
Use or
Making copies
Adjust the settings for your document as necessary
Load the document on the platen glass
Press Copy Use or to select the number of copies max copies
Press Menu repeatedly until 4.IMAGE Quality appears
Adjusting image quality resolution
Use or to select the image quality
Reducing or enlarging a copy
Adjusting exposure density
Press Menu repeatedly until 3.DENSITY appears
Use or to select the exposure
Use or to select Preset Ratio
Using preset copy ratios
Press Menu repeatedly until 1.ENLARGE/REDUCE appears
Use or to select the copy ratio
Use or to select Zoom
Using custom copy ratios
Use To select a copy ratio between 25% and 400%
Copying an image to fit
Advanced copy features
Use or to select FIT-TO-PAGE
Copying two pages on a single
Load the second document on the platen glass
Press Menu repeatedly until 5.SPECIAL Copy appears
Borderless copying
Press Color
Use or to select Borderless Copy
Repeating an image on a
Use or to select Auto or Manual
Use or to select Image Repeat
If you select Auto
If you select Manual
Vertical Horizontal
Creating a mirror image
Use or to select Mirror Image
Shrinking an image to fit
Use or to select Entire Image
Photo Printing from a Memory Card MP370
Left card slot Right card slot
Compatible memory cards
Inserting a memory card
Inserting/removing a memory card
Chapter Photo Printing from a Memory Card MP370
Press ON/OFF to turn OFF the machine
Removing a memory card
Remove the memory card from the card slot
To enable/disable borderless printing
Setting borderless printing
Convenient printing functions
To enable/disable vivid photo printing
Setting vivid photo printing
To select the width to be cropped for borderless printing
To enable/disable date printing
Setting date printing
Mark this to print all photographs, one copy each
Printing by using the Photo Index Sheet
If 30 or fewer images are stored on the memory card
Use or to select Print
If 31 or more images are stored on the memory card
If you select Last Image
If you select ALL Pages
If you select Select Range
Machine prints the Photo Index Sheets
Chapter Photo Printing from a Memory Card MP370
Press Photo Index Sheet Use or to select Scan
Use or to select ALL Images
Printing all images
Use
Select whether to enable borderless printing or not. See
Index printing
Insert the memory card. See Press Photo
Printing an index
Use or to select Index
INDEX13 PRO A4
Use or to select Single Image
Printing a single image
Use To select the image number
Use or to view your settings on the LCD
Use or to select Select Range
Printing a range of images
If you select Image Number
Press OK/Set Use or to select Image Number or Date
If you select Date
4x6 Card size 5x7 A4 size
Select Range PRO A4
Dpof Digital Print Order Format printing
Machine starts printing according to the Dpof settings
Photo Printing Directly from a Digital Camera MP370
Photo Paper Pro
Media types for a digital camera
Photo Paper Plus Glossy
Photo Paper Pro or Photo Paper Plus Glossy
Camera Direct COL BLK
Machine starts printing
Press SET on the digital camera
System requirements
Installing the software
Chapter Becoming Familiar with the Software
User authority when using Microsoft Windows 2000/XP
Software components
Using the MP Toolbox to scan images
MP Drivers
MP Toolbox
Uninstalling the MP Toolbox
Uninstalling, reinstalling the software
Reinstalling
Uninstalling the MP Drivers
Is the machine specified as Set as Default Printer?
Is the software MP Drivers installed?
Before printing
Is the correct paper set in the multi-purpose tray?
Printing documents
Changing print settings
Cancelling printing
Cancelling before the machine starts printing
Cancelling after the machine starts printing
Page
Before scanning
About scanning images
Scanning methods
Scanning using the MP Toolbox
MP Toolbox opens
Click the MP Toolbox button to be used
Document is scanned
Click Start
Scanning from an application software
Scanning with the operation panel of the machine
Machine switches to scan mode
Load the document on the platen glass. See Press Scan
Replacing ink tanks
When to replace an ink tank
Low ink warning
Compatible ink tanks
Guidelines
Replacing an ink tank
Open the inner cover
Insert the ink tank into the empty slot on the print head
100
If you need to replace another ink tank, repeat steps 4 to
LCD displays a message asking if you replaced an ink tank
101
Use or to select 1.INK Volume
Resetting the ink counter
Use or to select 2.INK Count Reset
102
Checking the ink level
Ink counter is now reset
103
Maintaining the print head
Flowchart of print head maintenance
104
Printing the nozzle check pattern
Use or to select 2.MAINTENANCE
105
Machine prints a nozzle check pattern
106
Confirming the nozzle check pattern
If the pattern is not uniform
If white vertical lines are obvious in pattern
107
Cleaning the print head
108
Aligning the print head
Machine prints a print head position pattern
Repeat steps 8 and 9 for columns B to K
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110
Using the calibration function
111
Setting the Power Save Timer
Cleaning the platen glass and document cover
Cleaning your machine
Cleaning the exterior
112
Machine starts cleaning the roller
Cleaning the roller
113
Clearing jams in the paper output tray
Removing jammed paper
Clearing jams from the multi-purpose tray
114
Roller
If there are repeated paper jams
Print media
115
Inner cover cannot be closed
Nothing displays on the LCD there is no power
Paper output tray cannot be closed
Paper output tray cannot be opened
Cannot print at all, cannot print correctly
When copying or printing from a computer
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Paper curls
When copying
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Memory card is not recognised
Outputting stops in-progress
120
ZPaper does not feed properly
Cannot print correctly from the memory card
Images on the memory card are not recognised
PC Cannot write to a memory card from PC
121
PC The Unplug/Eject icon does not appear Windows
PC Removable disk does not appear in Windows Explorer
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PC Computer cannot be started
MP Toolbox only
MP Drivers/MP Toolbox
124
ZOther applications are open
MP Drivers only
Uninstallation of the MP Drivers takes too long Windows XP
Message Version conflict appears on your computer Windows
Cannot use the software after upgrading to Windows XP
Device Manager, green mark ? is displayed Windows Me
ZYou installed the applications with the MP Toolbox open
126
ZIn Device Manager, green mark ? is displayed
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PC Cannot print to a shared printer
ZThe USB hub or repeater is defective
129
ZThere is moire when you scan printed material
ZThe resolution is low
130
ZMemory is insufficient
ZThe monitor display colours are set too low
131
ZThe scanning area is not specified
ZThe scanned area does not cover the entire document
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133
Cannot scan correctly with Multi-Scan
ZThe position or orientation of the documents is incorrect
ZThe document is not set flat on the platen glass
ZThe resolution is too high or too low
When the Alarm lamp flashes
134
ZThe image is displayed large small in the application
135
LCD messages
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Guide
138
Cannot print properly from a digital camera MP370
ZError message on camera Printer in use
139
Printer warming up
140
141
If you cannot solve the problem
Example
Accessing the machine settings
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143
When you have finished, press Stop/Reset, if necessary
If you press Copy or Photo MP370
If you press Additional Functions
Menu Paper Select
Function key Copy Menu ENLARGE/REDUCE
Menu Density
Menu Image Quality
Menu Special Copy
Function key Photo MP370 Menu Photo Print Mode MP370
145
Menu Single Image
Menu ALL Images
Menu Select Range
Menu Dpof
Menu Maintenance
Function key Additional Functions Menu INK Volume
147
Menu Extension Amount
Menu Quiet Printing
Menu Card Protect
Menu Display Language
For copying
Menu Power Save Timer
149
Paper type displayed in LCD Suitable paper types
For photo printing MP370
Paper type settings available Suitable paper types
For Photo Index Sheet printing MP370
150
Numerics
Index
Load Paper Please Load Paper and Press SET or Start KEY
Resolution See Image quality 32 Roller, cleaning
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