SmartBase MP370/MP360
Canon
User’s Guide
Safety information
z Power supply
z Location
z Maintenance
z Handling
z Others
z Location
Do not use or store the machine outdoors
z Power supply
220-240V AC, 50/60 Hz
If liquid has spilled into the machine
z Handling
z Print head/Ink tanks
Legal limitations on usage of your product and the use of images
Canon MP370/360 User’s Guide
Copyright
Trademarks
Exif Print
This guide is available on the Setup CD-ROM
How to use the documentation provided
Read this guide when starting to use the machine
This guide is available on the Setup CD-ROM
Symbols used in this guide
Reading the documentation
highly recommended
Keys used in this guide
Terms used in this guide
Document Handling
Contents
Introduction
Print Media Handling
8 Printing from Your Computer
Maintenance
11 Troubleshooting
Scanning
12 Appendix
Chapter
Features of your machine
Introduction
Photo printer MP370 Copier PC Printer PC Scanner
z Exterior zRear view and interior
Main components and their functions
Machine
Chapter
Operation panel
Tray extension
Multi-purpose tray
Card slot cover
Power connector
Access lamp
USB connector for digital camera
USB connector for computer
Photo Index Sheet key MP370
Operation panel
ON/OFF key
Menu key
Color key
Stop/Reset key
Alarm lamp
Black key
z Document type
Document Handling
Document requirements
z Size W x L
3 Gently close the document cover
Loading documents
Lift the document cover Load your document on the platen glass
Chapter
Recommended print media and requirements
z High Resolution Paper*1
Print Media Handling
z Plain paper
z Photo Paper Pro*1
z Matte Photo Paper*1
z Photo Paper Plus Glossy*1
z Transparencies*1
z Envelopes
Characteristics and applications of print media
z Plain paper
Guidelines and restrictions
Guidelines and restrictions
z High Resolution Paper*1
z Glossy Photo Paper*1
Guidelines and restrictions
Guidelines and restrictions
z Matte Photo Paper*1
z Photo Paper Plus Glossy*1
Guidelines and restrictions
z Photo Paper Pro*1
Guidelines and restrictions
Guidelines and restrictions
z Transparencies*1
z T-Shirt Transfers*1
Guidelines and restrictions
Handling print media
General print media guidelines
Paper types you cannot use
Photo Paper Pro guidelines
The print head holder moves to the middle
Setting the paper thickness lever
1 Lift the scan unit until it locks into place
2 Open the inner cover
Loading paper other than envelopes
Setting the print media size and type
Loading print media
4 Close the inner cover
3 Place a stack of paper print side up in
Loading envelopes
2 Open the multi-purpose tray , then pull out the tray extension
1 Set the paper thickness lever to the right
3 Prepare the envelopes for loading
Chapter
Print Media Handling
up in the multi-purpose tray , and
pinch the paper guide and adjust it to the left side of the stack
4 Place the stack of envelopes print side
Chapter
Setting the print media size and type
Copying
Documents you can copy
Chapter
6 Use or to select the print media type
4 Use or
5 Press OK/Set
7 Press OK/Set
1 Load the document on the platen glass
Making copies
4 Adjust the settings for your document as necessary
2 Press COPY
2 Use or to select the image quality
Adjusting image quality resolution
1 Press Menu repeatedly until 4.IMAGE QUALITY appears
3 Press OK/Set
1 Press Menu repeatedly until 3.DENSITY appears
Adjusting exposure density
Reducing or enlarging a copy
2 Use or to select the exposure
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
Using preset copy ratios
2 Use or to select PRESET RATIO
3 Press OK/Set
2 Use or to select ZOOM
Using custom copy ratios
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
3 Press OK/Set
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
Advanced copy features
Copying an image to fit the page
2 Use or to select FIT-TO-PAGE
Load the first document on the platen glass Press COPY
Copying two pages on a single page
4 Adjust the settings for your document as necessary
Use or to select the number of copies max. 99 copies
7 Press Color for colour copying, or Black for black & white copying
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Press OK/Set
8 Load the second document on the platen glass
Load the document on the platen glass Press COPY
Borderless copying
4 Adjust the settings for your document as necessary
Use or to select the number of copies max. 99 copies
7 Press OK/Set
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Use or to select BORDERLESS COPY
8 Press Color
Load the document on the platen glass Press COPY
Repeating an image on a page
4 Adjust the settings for your document as necessary
Use or to select the number of copies max. 99 copies
7 Press OK/Set
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Use or to select IMAGE REPEAT
8 Use or to select AUTO or MANUAL
Copying
9 Press Color for colour copying, or Black for black & white copying
Chapter
2. Press OK/Set
Load the document on the platen glass Press COPY
Creating a mirror image
4 Adjust the settings for your document as necessary
Use or to select the number of copies max. 99 copies
7 Press OK/Set
Shrinking an image to fit the page
6 Use or to select MIRROR IMAGE
8 Press Color for colour copying, or Black for black & white copying
6 Use or to select ENTIRE IMAGE
4 Adjust the settings for your document as necessary
5 Press Menu repeatedly until 5.SPECIAL COPY appears
7 Press OK/Set
Step
Photo Printing from a Memory Card MP370
Step
Step
Right card slot
Compatible memory cards
Left card slot
Chapter
Make sure the machine is turned ON
Inserting/removing a memory card
Inserting a memory card
Open the card slot cover on the lower right of the machine
Chapter
Photo Printing from a Memory Card MP370
If the memory card cannot be read, check that
2 Remove the memory card from the card slot
Removing a memory card
1 Press ON/OFF to turn OFF the machine
Chapter
Setting borderless printing
Convenient printing functions
z To enable/disable borderless printing
6. Press Stop/Reset to switch the machine to standby mode
Setting vivid photo printing
z To enable/disable vivid photo printing
1. While setting photo printing, VIVID PHOTO is displayed on the LCD
1. While setting photo printing, PRINT DATE is displayed on the LCD
Setting date printing
z To enable/disable date printing
2. Use or to enable or disable date printing
Printing by using the Photo Index Sheet
Chapter
Photo Printing from a Memory Card MP370
4 Use or to select PRINT
2 Insert the memory card into the card slot. See page
3 Press Photo Index Sheet
5 Press OK/Set
z If you select SELECT RANGE
z If you select ALL PAGES
z If you select LAST IMAGE
Chapter
Chapter
7 Press OK/Set
The machine prints the Photo Index Sheets
Photo Printing from a Memory Card MP370
Chapter
10 Move the paper thickness lever to the left
11 Load the Photo Index Sheet on the platen glass
Photo Printing from a Memory Card MP370
Chapter
12 Press Photo Index Sheet 13 Use or to select SCAN
14 Press OK/Set
Photo Printing from a Memory Card MP370
Insert the memory card into the card slot. See page Press PHOTO
Printing all images
Press Menu repeatedly until 1.PHOTO PRINT MODE appears
5 Use or to select ALL IMAGES
9 Use or to select the print media type
6 Press OK/Set
Press OK/Set
10 Press OK/Set
Select whether to enable vivid photo printing or not. See page
11 Select whether to enable borderless printing or not. See page
Press OK/Set Select whether to enable date printing or not. See page
Press OK/Set
Index printing
Chapter
Photo Printing from a Memory Card MP370
Chapter
Printing an index
Insert the memory card. See page Press PHOTO
Photo Printing from a Memory Card MP370
6 Press OK/Set
4 Press Menu repeatedly until 1.PHOTO PRINT MODE appears
5 Use or to select INDEX
Press OK/Set
Press OK/Set
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable vivid photo printing or not. See page
14 Press OK/Set
Insert the memory card. See page Press PHOTO
Printing a single image
Press Menu repeatedly until 1.PHOTO PRINT MODE appears
5 Use or to select SINGLE IMAGE
8 Press OK/Set
7 Use
to select the image number
10 Press OK/Set
Select whether to enable vivid photo printing or not. See page
Select whether to enable borderless printing or not. See page
Press OK/Set Select whether to enable date printing or not. See page
13 Use or to select the print media type
21 Press Color
Printing a range of images
4 Press Menu repeatedly until 1.PHOTO PRINT MODE appears
2 Insert the memory card. See page 3 Press PHOTO
z If you select DATE
Press OK/Set Use or to select IMAGE NUMBER or DATE
z If you select IMAGE NUMBER
Chapter
9 Use or
Select whether to enable borderless printing or not. See page
8 Press OK/Set
10 Press OK/Set
Press OK/Set
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable vivid photo printing or not. See page
18 Press OK/Set
DPOF
DPOF Digital Print Order Format printing
Insert the memory card. See page Press PHOTO
PRO A4
Chapter
The machine starts printing according to the DPOF settings
4 Press Color
Photo Printing from a Memory Card MP370
Photo Printing Directly from a Digital Camera MP370
Chapter
Digital Camera Setting Card #2
Media types for a digital camera
Digital Camera Setting Card #1
Digital Camera Setting Card #3
Photo Printing Directly from a Digital Camera MP370
CAMERA DIRECT
The print setting menu is displayed on the LCD of the digital camera
5 Press SET on the digital camera
The machine starts printing
System requirements
Installing the software
Becoming Familiar with the Software
Chapter
z If using the machine with USB2.0 Hi-Speed
User authority when using Microsoft Windows 2000/XP
MP Drivers
Using the MP Toolbox to scan images
Software components
MP Toolbox
Uninstalling, reinstalling the software
Uninstalling the MP Toolbox
3 Follow the instructions on the screen
1 Close any open software applications, including virus checkers
Uninstalling the MP Drivers
Reinstalling
Restart your computer if a message asking you to do so appears
Printing from Your Computer
Is the software MP Drivers installed?
Is the machine specified as Set as Default Printer?
Before printing
Printing documents
1 Load paper in the multi-purpose tray. See page
Cancelling before the machine starts printing
Cancelling printing
Changing print settings
Cancelling after the machine starts printing
Page
Before scanning
Scanning
About scanning images
Chapter
z Using the MP Toolbox See below
Scanning using the MP Toolbox
Scanning methods
z Scanning with the operation panel of the machine See page
Save-1
Settings
3 Click the MP Toolbox button to be used
Save-2
The document is scanned
4 If the settings screen appears, change the settings as necessary
5 Click Start
Chapter
When using a WIA driver, select WIA Canon MP370 or WIA Canon MP360
Scanning from an application software
When using ScanGear MP, select Canon MP370 or Canon MP360
Load the document on the platen glass. See page
Load the document on the platen glass. See page Press SCAN
Scanning with the operation panel of the machine
The machine switches to scan mode
Press Color for colour scanning, or Black for black & white scanning
Replacing ink tanks
Maintenance
When to replace an ink tank
Low ink warning
Maintenance
Replacing an ink tank
Make sure the power is turned ON
z Guidelines
Maintenance
3 Open the inner cover
Chapter
6 Insert the ink tank into the empty slot on the print head
7 If you need to replace another ink tank, repeat steps 4 to
The LCD displays a message asking if you replaced an ink tank
8 Close the inner cover
9 Return the scan unit to its original position
10 Press
4 Use or to select 2.INK COUNT RESET
Resetting the ink counter
2 Use or to select 1.INK VOLUME
1 Press Additional Functions
5 Press OK/Set
Checking the ink level
The ink counter is now reset
The LCD displays a message asking if you replaced the black ink tank
Maintenance
Flowchart of print head maintenance
Maintaining the print head
Step
Maintenance
Printing the nozzle check pattern
3 Use or to select 2.MAINTENANCE
1 Load A4- or letter-size plain paper in the multi-purpose tray
1. Clean the print head. See page
Confirming the nozzle check pattern
Maintenance
z If the lines are broken, or white lines are present in pattern
4 Use or to select 2.CLEANING or 3.HEAD REFRESHING as necessary
Cleaning the print head
1 Press Additional Functions 2 Use or to select 2.MAINTENANCE
Maintenance
Maintenance
Aligning the print head
2 Press Additional Functions 3 Use or to select 2.MAINTENANCE
1 Load A4- or letter-size plain paper in the multi-purpose tray
9 Press OK/Set
10 Repeat steps 8 and 9 for columns B to K
When calibration completes, the machine switches to the standby mode
Using the calibration function
1 Press Additional Functions 2 Use or to select 2.MAINTENANCE
Maintenance
or to select the time to switch the machine to Power Save
Setting the Power Save Timer
2 Use or to select 7.POWER SAVE TIMER
1 Press Additional Functions
Cleaning your machine
Cleaning the platen glass and document cover
Cleaning the exterior
4 Press OK/Set 5 Use or to select 5.ROLLER CLEANING
Cleaning the roller
2 Press Additional Functions 3 Use or to select 2.MAINTENANCE
The machine starts cleaning the roller
Removing jammed paper
Troubleshooting
Paper is jammed
Clearing jams in the paper output tray
If there are repeated paper jams
zIs the roller clean?
zIs the paper guide adjusted correctly?
Roller
zThe power cord is not correctly connected
Problems outputting
Nothing displays on the LCD there is no power
The cover cannot be closed
zThe power cord is defective
When copying or printing from a computer
zThe power cord is connected to a table tap, OA tap or extension cord
zThe Alarm lamp is flashing
zThere is some foreign matter in the multi-purpose tray
zThe paper is creased or curled
zThe roller is dirty
zInk has run low or out
Paper curls
When copying
zYou are using thin paper to print
zThe document is not loaded correctly
Memory card is not recognised
Memory card problems MP370
Outputting stops in-progress
zPaper does not feed properly
Cannot print correctly from the memory card
zCARD PROTECT is set to ON or Photo Print mode is entered
Images on the memory card are not recognised
PC Cannot write to a memory card from PC
PC Removable disk does not appear in Windows Explorer
PC The Unplug/Eject icon does not appear Windows
PC Computer cannot be started
PC In Windows Explorer, you cannot display Thumbnails Windows
PC The memory card is recognised as a drive other than Removable Disk
zCARD PROTECT is set to ON or Photo Print mode is entered
MP Toolbox only
PC Problems installing and uninstalling software
MP Drivers/MP Toolbox
zOther applications are open
zYou uninstalled the MP Drivers before uninstalling the MP Toolbox
Uninstallation of the MP Drivers takes too long Windows XP
zWindows 2000 Service Pack 1 SP1 is not installed on the computer
zThe computer has Photoshop installed
In Device Manager, green mark ? is displayed Windows Me
PC Problems printing from your computer
zYou installed the applications with the MP Toolbox open
zIn Device Manager, green mark ? is displayed
zThe application has not been allocated enough memory
zThe page setting or print setting on the application is incorrect
zThere is a problem with the printer driver
zThe hard disk does not have enough available space
PC Cannot print to a shared printer
zThe Media Type setting is incorrect
zThe server is not set up for printer sharing
zYou are printing outside the printable area
PC Problems scanning
zThe USB hub or repeater is defective
zYou cannot scan because the machine is connected to a USB hub
zMemory is insufficient
zThe resolution is low
zThere is moire when you scan printed material
zThe hard disk does not have enough available memory
zThe scanned area does not cover the entire document
zThe monitor display colours are set too low
zThe scanning area is not specified
zA cause other than the above is suspected
Once you have changed your settings, restart your computer
zThe document is not set flat on the platen glass
Cannot scan correctly with Multi-Scan
zThe position or orientation of the documents is incorrect
zYou are scanning thick max. 3/4 in./20 mm or curled documents
Scanned image is displayed large small on the computer screen
When the Alarm lamp flashes
zThe resolution is too high or too low
zThe image is displayed large small in the application
CHANGED?
LCD messages
BLACK INK
CANNOT USE THIS
The machine is asking whether
You returned the scan unit to its
Set-Up
Guide
Printer warming up
zError message on camera Printer in use
Cannot print properly from a digital camera MP370
No paper
Paper jam
Paper lever error
Printer error
Printer cover open
If you cannot solve the problem
Appendix
How to change settings, and explanation of their content
Accessing the machine settings
Example
2. Use or to select the setting you want to change 3. Go to step
5 Scroll through and register settings by the following operations
6 When you have finished, press Stop/Reset, if necessary
with the setting you want to change
Menu PAPER SELECT
Settings
Function key COPY Menu ENLARGE/REDUCE
Menu DENSITY
Chapter
Function key PHOTO MP370 Menu PHOTO PRINT MODE MP370
Menu SPECIAL COPY
Appendix
Menu SELECT RANGE
Menu ALL IMAGES
Menu SINGLE IMAGE
Menu DPOF
Chapter
Function key Additional Functions Menu INK VOLUME
Menu MAINTENANCE
Appendix
Menu CARD PROTECT
Menu QUIET PRINTING
Menu EXTENSION AMOUNT
Menu DISPLAY LANGUAGE
For copying
Settings for paper types
Menu POWER SAVE TIMER
Paper type displayed in LCD
Paper type settings available
For photo printing MP370
For Photo Index Sheet printing MP370
Paper type displayed in LCD
Numerics
Index
Index
Index
Resolution See Image quality 32 Roller, cleaning
Index