
PC Problems scanning
zThe USB hub or repeater is defective.
If you can scan documents successfully after connecting the USB cable directly to the computer, the USB hub or repeater may be broken. Replace if necessary.
zYou cannot scan because the machine is connected to a USB hub.
Connect the USB cable directly to the computer without using a USB hub. To connect to the computer via a USB hub, overwrite the INI file by the following procedure. We recommend that you copy to another folder the files you open in 1, and save the files before overwriting them.
1.In Memo Pad or Text Editor, open the following files. •Windows 98/Me Windows/System/CNCMP51.ini
•Windows 2000 WINNT/system32/CNCMP51.ini •Windows XP WINDOWS/SYSTEM32/CNCMP51.ini
2.Below the last line, add the following two lines, and save the files. Be careful not to overwrite any other portion of the file.
[Scan]
ReadSize=16
zAfter installing the MP Toolbox and MP Drivers, you installed a
After installing the software on the machine, if you install a
Chapter 11 | Troubleshooting | 129 |