Canon
SmartBase MP370/MP360
User’s Guide
z Power supply
Safety information
z Location
z Handling
z Maintenance
z Location
z Others
Do not use or store the machine outdoors
220-240V AC, 50/60 Hz
z Power supply
z Handling
If liquid has spilled into the machine
z Print head/Ink tanks
Legal limitations on usage of your product and the use of images
Copyright
Canon MP370/360 User’s Guide
Trademarks
Exif Print
This guide is available on the Setup CD-ROM
How to use the documentation provided
Read this guide when starting to use the machine
This guide is available on the Setup CD-ROM
Reading the documentation
Symbols used in this guide
highly recommended
Terms used in this guide
Keys used in this guide
Print Media Handling
Contents
Introduction
Document Handling
Scanning
Maintenance
11 Troubleshooting
8 Printing from Your Computer
12 Appendix
Photo printer MP370 Copier PC Printer PC Scanner
Features of your machine
Introduction
Chapter
Chapter
Main components and their functions
Machine
z Exterior zRear view and interior
Card slot cover
Tray extension
Multi-purpose tray
Operation panel
USB connector for computer
Access lamp
USB connector for digital camera
Power connector
Menu key
Operation panel
ON/OFF key
Photo Index Sheet key MP370
Black key
Stop/Reset key
Alarm lamp
Color key
z Size W x L
Document Handling
Document requirements
z Document type
Chapter
Loading documents
Lift the document cover Load your document on the platen glass
3 Gently close the document cover
z Plain paper
z High Resolution Paper*1
Print Media Handling
Recommended print media and requirements
z Transparencies*1
z Matte Photo Paper*1
z Photo Paper Plus Glossy*1
z Photo Paper Pro*1
Guidelines and restrictions
Characteristics and applications of print media
z Plain paper
z Envelopes
Guidelines and restrictions
z High Resolution Paper*1
z Glossy Photo Paper*1
Guidelines and restrictions
Guidelines and restrictions
z Matte Photo Paper*1
z Photo Paper Plus Glossy*1
Guidelines and restrictions
Guidelines and restrictions
z Photo Paper Pro*1
Guidelines and restrictions
z Transparencies*1
z T-Shirt Transfers*1
Guidelines and restrictions
Photo Paper Pro guidelines
General print media guidelines
Paper types you cannot use
Handling print media
2 Open the inner cover
Setting the paper thickness lever
1 Lift the scan unit until it locks into place
The print head holder moves to the middle
4 Close the inner cover
Setting the print media size and type
Loading print media
Loading paper other than envelopes
1 Set the paper thickness lever to the right
Loading envelopes
2 Open the multi-purpose tray , then pull out the tray extension
3 Place a stack of paper print side up in
Chapter
3 Prepare the envelopes for loading
Print Media Handling
Chapter
pinch the paper guide and adjust it to the left side of the stack
4 Place the stack of envelopes print side
up in the multi-purpose tray , and
Chapter
Copying
Documents you can copy
Setting the print media size and type
7 Press OK/Set
4 Use or
5 Press OK/Set
6 Use or to select the print media type
2 Press COPY
Making copies
4 Adjust the settings for your document as necessary
1 Load the document on the platen glass
3 Press OK/Set
Adjusting image quality resolution
1 Press Menu repeatedly until 4.IMAGE QUALITY appears
2 Use or to select the image quality
2 Use or to select the exposure
Adjusting exposure density
Reducing or enlarging a copy
1 Press Menu repeatedly until 3.DENSITY appears
3 Press OK/Set
Using preset copy ratios
2 Use or to select PRESET RATIO
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
3 Press OK/Set
Using custom copy ratios
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
2 Use or to select ZOOM
2 Use or to select FIT-TO-PAGE
Advanced copy features
Copying an image to fit the page
1 Press Menu repeatedly until 1.ENLARGE/REDUCE appears
Use or to select the number of copies max. 99 copies
Copying two pages on a single page
4 Adjust the settings for your document as necessary
Load the first document on the platen glass Press COPY
8 Load the second document on the platen glass
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Press OK/Set
7 Press Color for colour copying, or Black for black & white copying
Use or to select the number of copies max. 99 copies
Borderless copying
4 Adjust the settings for your document as necessary
Load the document on the platen glass Press COPY
8 Press Color
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Use or to select BORDERLESS COPY
7 Press OK/Set
Use or to select the number of copies max. 99 copies
Repeating an image on a page
4 Adjust the settings for your document as necessary
Load the document on the platen glass Press COPY
8 Use or to select AUTO or MANUAL
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Use or to select IMAGE REPEAT
7 Press OK/Set
2. Press OK/Set
9 Press Color for colour copying, or Black for black & white copying
Chapter
Copying
Use or to select the number of copies max. 99 copies
Creating a mirror image
4 Adjust the settings for your document as necessary
Load the document on the platen glass Press COPY
8 Press Color for colour copying, or Black for black & white copying
Shrinking an image to fit the page
6 Use or to select MIRROR IMAGE
7 Press OK/Set
7 Press OK/Set
4 Adjust the settings for your document as necessary
5 Press Menu repeatedly until 5.SPECIAL COPY appears
6 Use or to select ENTIRE IMAGE
Step
Photo Printing from a Memory Card MP370
Step
Step
Chapter
Compatible memory cards
Left card slot
Right card slot
Open the card slot cover on the lower right of the machine
Inserting/removing a memory card
Inserting a memory card
Make sure the machine is turned ON
Photo Printing from a Memory Card MP370
Chapter
If the memory card cannot be read, check that
Chapter
Removing a memory card
1 Press ON/OFF to turn OFF the machine
2 Remove the memory card from the card slot
Convenient printing functions
Setting borderless printing
z To enable/disable borderless printing
1. While setting photo printing, VIVID PHOTO is displayed on the LCD
Setting vivid photo printing
z To enable/disable vivid photo printing
6. Press Stop/Reset to switch the machine to standby mode
2. Use or to enable or disable date printing
Setting date printing
z To enable/disable date printing
1. While setting photo printing, PRINT DATE is displayed on the LCD
Chapter
Printing by using the Photo Index Sheet
Photo Printing from a Memory Card MP370
5 Press OK/Set
2 Insert the memory card into the card slot. See page
3 Press Photo Index Sheet
4 Use or to select PRINT
Chapter
z If you select ALL PAGES
z If you select LAST IMAGE
z If you select SELECT RANGE
Photo Printing from a Memory Card MP370
7 Press OK/Set
The machine prints the Photo Index Sheets
Chapter
Photo Printing from a Memory Card MP370
10 Move the paper thickness lever to the left
11 Load the Photo Index Sheet on the platen glass
Chapter
Photo Printing from a Memory Card MP370
12 Press Photo Index Sheet 13 Use or to select SCAN
14 Press OK/Set
Chapter
5 Use or to select ALL IMAGES
Printing all images
Press Menu repeatedly until 1.PHOTO PRINT MODE appears
Insert the memory card into the card slot. See page Press PHOTO
10 Press OK/Set
6 Press OK/Set
Press OK/Set
9 Use or to select the print media type
Press OK/Set
11 Select whether to enable borderless printing or not. See page
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable vivid photo printing or not. See page
Chapter
Index printing
Photo Printing from a Memory Card MP370
Photo Printing from a Memory Card MP370
Printing an index
Insert the memory card. See page Press PHOTO
Chapter
Press OK/Set
4 Press Menu repeatedly until 1.PHOTO PRINT MODE appears
5 Use or to select INDEX
6 Press OK/Set
14 Press OK/Set
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable vivid photo printing or not. See page
Press OK/Set
5 Use or to select SINGLE IMAGE
Printing a single image
Press Menu repeatedly until 1.PHOTO PRINT MODE appears
Insert the memory card. See page Press PHOTO
10 Press OK/Set
7 Use
to select the image number
8 Press OK/Set
13 Use or to select the print media type
Select whether to enable borderless printing or not. See page
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable vivid photo printing or not. See page
2 Insert the memory card. See page 3 Press PHOTO
Printing a range of images
4 Press Menu repeatedly until 1.PHOTO PRINT MODE appears
21 Press Color
Chapter
Press OK/Set Use or to select IMAGE NUMBER or DATE
z If you select IMAGE NUMBER
z If you select DATE
10 Press OK/Set
Select whether to enable borderless printing or not. See page
8 Press OK/Set
9 Use or
18 Press OK/Set
Press OK/Set Select whether to enable date printing or not. See page
Select whether to enable vivid photo printing or not. See page
Press OK/Set
PRO A4
DPOF Digital Print Order Format printing
Insert the memory card. See page Press PHOTO
DPOF
Photo Printing from a Memory Card MP370
The machine starts printing according to the DPOF settings
4 Press Color
Chapter
Chapter
Photo Printing Directly from a Digital Camera MP370
Digital Camera Setting Card #3
Media types for a digital camera
Digital Camera Setting Card #1
Digital Camera Setting Card #2
CAMERA DIRECT
Photo Printing Directly from a Digital Camera MP370
5 Press SET on the digital camera
The print setting menu is displayed on the LCD of the digital camera
The machine starts printing
Chapter
Installing the software
Becoming Familiar with the Software
System requirements
z If using the machine with USB2.0 Hi-Speed
User authority when using Microsoft Windows 2000/XP
MP Toolbox
Using the MP Toolbox to scan images
Software components
MP Drivers
Uninstalling the MP Toolbox
Uninstalling, reinstalling the software
3 Follow the instructions on the screen
Restart your computer if a message asking you to do so appears
Uninstalling the MP Drivers
Reinstalling
1 Close any open software applications, including virus checkers
Before printing
Is the software MP Drivers installed?
Is the machine specified as Set as Default Printer?
Printing from Your Computer
1 Load paper in the multi-purpose tray. See page
Printing documents
Cancelling after the machine starts printing
Cancelling printing
Changing print settings
Cancelling before the machine starts printing
Page
Chapter
Scanning
About scanning images
Before scanning
z Scanning with the operation panel of the machine See page
Scanning using the MP Toolbox
Scanning methods
z Using the MP Toolbox See below
Save-2
Settings
3 Click the MP Toolbox button to be used
Save-1
Chapter
4 If the settings screen appears, change the settings as necessary
5 Click Start
The document is scanned
Load the document on the platen glass. See page
Scanning from an application software
When using ScanGear MP, select Canon MP370 or Canon MP360
When using a WIA driver, select WIA Canon MP370 or WIA Canon MP360
Press Color for colour scanning, or Black for black & white scanning
Scanning with the operation panel of the machine
The machine switches to scan mode
Load the document on the platen glass. See page Press SCAN
Low ink warning
Maintenance
When to replace an ink tank
Replacing ink tanks
z Guidelines
Replacing an ink tank
Make sure the power is turned ON
Maintenance
3 Open the inner cover
Maintenance
Chapter
7 If you need to replace another ink tank, repeat steps 4 to
6 Insert the ink tank into the empty slot on the print head
10 Press
8 Close the inner cover
9 Return the scan unit to its original position
The LCD displays a message asking if you replaced an ink tank
1 Press Additional Functions
Resetting the ink counter
2 Use or to select 1.INK VOLUME
4 Use or to select 2.INK COUNT RESET
The LCD displays a message asking if you replaced the black ink tank
Checking the ink level
The ink counter is now reset
5 Press OK/Set
Step
Flowchart of print head maintenance
Maintaining the print head
Maintenance
1 Load A4- or letter-size plain paper in the multi-purpose tray
Printing the nozzle check pattern
3 Use or to select 2.MAINTENANCE
Maintenance
z If the lines are broken, or white lines are present in pattern
Confirming the nozzle check pattern
Maintenance
1. Clean the print head. See page
Maintenance
Cleaning the print head
1 Press Additional Functions 2 Use or to select 2.MAINTENANCE
4 Use or to select 2.CLEANING or 3.HEAD REFRESHING as necessary
1 Load A4- or letter-size plain paper in the multi-purpose tray
Aligning the print head
2 Press Additional Functions 3 Use or to select 2.MAINTENANCE
Maintenance
10 Repeat steps 8 and 9 for columns B to K
9 Press OK/Set
Maintenance
Using the calibration function
1 Press Additional Functions 2 Use or to select 2.MAINTENANCE
When calibration completes, the machine switches to the standby mode
1 Press Additional Functions
Setting the Power Save Timer
2 Use or to select 7.POWER SAVE TIMER
or to select the time to switch the machine to Power Save
Cleaning the platen glass and document cover
Cleaning your machine
Cleaning the exterior
The machine starts cleaning the roller
Cleaning the roller
2 Press Additional Functions 3 Use or to select 2.MAINTENANCE
4 Press OK/Set 5 Use or to select 5.ROLLER CLEANING
Clearing jams in the paper output tray
Troubleshooting
Paper is jammed
Removing jammed paper
Roller
zIs the roller clean?
zIs the paper guide adjusted correctly?
If there are repeated paper jams
The cover cannot be closed
Problems outputting
Nothing displays on the LCD there is no power
zThe power cord is not correctly connected
zThe Alarm lamp is flashing
When copying or printing from a computer
zThe power cord is connected to a table tap, OA tap or extension cord
zThe power cord is defective
zInk has run low or out
zThe paper is creased or curled
zThe roller is dirty
zThere is some foreign matter in the multi-purpose tray
zThe document is not loaded correctly
When copying
zYou are using thin paper to print
Paper curls
zPaper does not feed properly
Memory card problems MP370
Outputting stops in-progress
Memory card is not recognised
PC Cannot write to a memory card from PC
zCARD PROTECT is set to ON or Photo Print mode is entered
Images on the memory card are not recognised
Cannot print correctly from the memory card
PC The Unplug/Eject icon does not appear Windows
PC Removable disk does not appear in Windows Explorer
zCARD PROTECT is set to ON or Photo Print mode is entered
PC In Windows Explorer, you cannot display Thumbnails Windows
PC The memory card is recognised as a drive other than Removable Disk
PC Computer cannot be started
zOther applications are open
PC Problems installing and uninstalling software
MP Drivers/MP Toolbox
MP Toolbox only
zThe computer has Photoshop installed
Uninstallation of the MP Drivers takes too long Windows XP
zWindows 2000 Service Pack 1 SP1 is not installed on the computer
zYou uninstalled the MP Drivers before uninstalling the MP Toolbox
zIn Device Manager, green mark ? is displayed
PC Problems printing from your computer
zYou installed the applications with the MP Toolbox open
In Device Manager, green mark ? is displayed Windows Me
zThe hard disk does not have enough available space
zThe page setting or print setting on the application is incorrect
zThere is a problem with the printer driver
zThe application has not been allocated enough memory
zYou are printing outside the printable area
zThe Media Type setting is incorrect
zThe server is not set up for printer sharing
PC Cannot print to a shared printer
zThe USB hub or repeater is defective
PC Problems scanning
zYou cannot scan because the machine is connected to a USB hub
zThe hard disk does not have enough available memory
zThe resolution is low
zThere is moire when you scan printed material
zMemory is insufficient
zA cause other than the above is suspected
zThe monitor display colours are set too low
zThe scanning area is not specified
zThe scanned area does not cover the entire document
Once you have changed your settings, restart your computer
zYou are scanning thick max. 3/4 in./20 mm or curled documents
Cannot scan correctly with Multi-Scan
zThe position or orientation of the documents is incorrect
zThe document is not set flat on the platen glass
zThe image is displayed large small in the application
When the Alarm lamp flashes
zThe resolution is too high or too low
Scanned image is displayed large small on the computer screen
CANNOT USE THIS
LCD messages
BLACK INK
CHANGED?
The machine is asking whether
You returned the scan unit to its
Guide
Set-Up
No paper
zError message on camera Printer in use
Cannot print properly from a digital camera MP370
Printer warming up
Printer cover open
Paper lever error
Printer error
Paper jam
If you cannot solve the problem
Example
How to change settings, and explanation of their content
Accessing the machine settings
Appendix
with the setting you want to change
5 Scroll through and register settings by the following operations
6 When you have finished, press Stop/Reset, if necessary
2. Use or to select the setting you want to change 3. Go to step
Menu DENSITY
Settings
Function key COPY Menu ENLARGE/REDUCE
Menu PAPER SELECT
Appendix
Function key PHOTO MP370 Menu PHOTO PRINT MODE MP370
Menu SPECIAL COPY
Chapter
Menu DPOF
Menu ALL IMAGES
Menu SINGLE IMAGE
Menu SELECT RANGE
Appendix
Function key Additional Functions Menu INK VOLUME
Menu MAINTENANCE
Chapter
Menu DISPLAY LANGUAGE
Menu QUIET PRINTING
Menu EXTENSION AMOUNT
Menu CARD PROTECT
Paper type displayed in LCD
Settings for paper types
Menu POWER SAVE TIMER
For copying
Paper type displayed in LCD
For photo printing MP370
For Photo Index Sheet printing MP370
Paper type settings available
Index
Numerics
Index
Index
Index
Resolution See Image quality 32 Roller, cleaning