Symptoms and Solutions

You cannot turn on the projector.

Cause

Countermeasure

 

 

The power cord is not connected

Check whether the power cord is connected correctly (P38).

correctly.

 

 

 

The power cord has just been con-

You cannot turn on the projector until the [POWER] indicator

nected.

turns red after connecting the power plug (P38).

 

 

You attempted to turn on the pro-

The projector cannot be turned on for a while after it is turned

jector immediately after turning it

off. Wait for a while before pressing the [POWER] button again

off.

(P58).

 

 

The safety device has activated

You cannot release the safety device. Contact your dealer.

because you put the projector in

 

the carrying bag during the cooling

 

fan was rotating.

 

 

 

The safety device is activated

You cannot release the safety device for safety reasons. Con-

because the air intake or the

tact your dealer.

exhaust vent is blocked and the

 

internal temperature of the projec-

 

tor is increased.

 

 

 

You cannot project an image from the projector.

Cause

Countermeasure

 

 

 

 

 

 

Any connection cable is connected

Check whether the projector is connected to the computer or

 

 

incorrectly.

AV equipment correctly (P34, 62).

 

 

20 seconds have not passed since

When the projector is turned on, the Opening window is dis-

 

 

the projector was turned on.

played for approximately 20 seconds. To project an image

 

 

 

 

immediately, press the [OK] button on the remote control or

 

TROUBLESHOOTING

 

top control (P38).

 

 

 

 

 

 

 

 

No image is sent from the AV

Check that an image is played on the connected digital cam-

 

 

equipment.

era, video camcorder, DVD, etc.

 

 

 

 

 

 

The wrong video terminal or signal

Check that the correct video terminal and signal type are

 

 

type is selected.

selected (P46, 68).

 

 

 

 

 

 

The [NO SHOW] function has been

Press the [NO SHOW] button on the remote control (P76).

 

 

selected.

 

 

 

 

 

 

 

No image is sent due to the prob-

Turn on the projector and computer in this order again.

 

 

lem in the computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Canon X700, SX7 Symptoms and Solutions, You cannot turn on the projector, You cannot project an image from the projector