You cannot operate the remote control.

Cause

Countermeasure

 

 

Batteries are not installed properly

Check whether batteries are installed correctly. If batteries are

or they have run out.

installed correctly, replace them with new batteries (P27).

 

 

You are operating the remote con-

Check whether you are operating the remote control within the

trol from the outside of the remote

remote control operating range.

control operating range.

Also check whether there is any obstacle between the infrared

 

remote receiver of the projector and the remote control (P27).

 

 

You are operating the remote con-

Check whether the infrared remote receiver of the projector is

trol under an inappropriate operat-

exposed to direct sunlight or strong light of lighting apparatus

ing environment.

(P27).

 

 

The channel setting of the remote

Check whether the channel setting of the remote control has

control does not match with the set-

been changed. You can check the [Remote control] setting in

ting of the projector.

the [System settings] menu (P111).

 

 

The key lock function is prohibiting

Check whether [Key lock] is enabled to disable the remote

the remote control operation.

control operation.

 

In the System settings menu, set [Key lock] to [Off] (P110).

 

 

You cannot use the wireless mouse function.

Cause

Countermeasure

 

 

The USB cable is not connected

Check whether the USB cable is connected between the pro-

correctly.

jector and computer correctly (P80).

 

 

A mouse driver is not installed.

Check whether the mouse is functioning on the computer. If it

 

is not, install a mouse driver to the computer.

 

 

The mouse is not recognized due

Turn on the projector and computer in this order again.

to a problem in the computer.

 

 

 

TROUBLESHOOTING

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Canon SX7, X700 manual You cannot operate the remote control, You cannot use the wireless mouse function