TROUBLESHOOTING

You cannot hear sound.

Cause

Countermeasure

 

 

The audio cable is not connected

Check the cable connection of the audio cable (P36).

correctly.

 

 

 

The [MUTE] function is enabled.

Press the [MUTE] button on the remote control (P76).

 

 

The volume level is adjusted to the

Press the [VOL+] button on the remote control or top control to

minimum.

adjust the volume level (P77).

 

 

An audio cable with a built-in resis-

Use an audio cable without a built-in resistor.

tor is used.

 

 

 

The projected image is blur.

Cause

Countermeasure

 

 

The image is out of focus.

Adjust the focus (P49).

 

 

The lens cap is not removed.

Remove the lens cap.

 

 

The distance to the screen is too

Check whether the distance to the screen is appropriate. If the

short.

distance is shorter than approximately 1.2 m (3.9'), the projec-

 

tor cannot focus on the screen (P30, 129).

 

 

The projector is not placed straight

Check whether the projector is placed obliquely to the screen.

in front of the screen.

A slight error in the projection angle can be corrected through

 

the keystone adjustment function (P39, 50).

 

 

The projector has been moved to a

When the projector is moved from a low-temperature place to

place where the temperature varies

a high-temperature place, condensation may form on the lens.

a lot.

The condensation will evaporate a while later and the projec-

 

tor will be able to project a normal image.

 

 

The lens is stained.

Clean up the lens (P116).

 

 

You cannot project an image appropriately.

Cause

Countermeasure

 

 

The projected image is inverted in

The ceiling mounted/rear projection setting is incorrect. Check

the vertical or horizontal direction.

the [Image flip H/V] setting in the [Display settings] menu

 

(P95).

 

 

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Canon SX7, X700 manual You cannot hear sound, Projected image is blur, You cannot project an image appropriately