6 Routine Service and

Diagnostics

Cleaning Requirements

Periodic cleaning is the only routine maintenance your printer requires to ensure efficient operation and clear print quality.

If print quality deteriorates even after cleaning, contact your authorized customer service engineer.

Clean the printer every six months or after every 1000 hours of operation, whichever occurs first.

If the printer is located in a dusty area or is used for heavy duty printing, clean it more often.

WARNING Disconnect the power source before cleaning the printer.

WARNUNG Vor dem Säubern des Druckers ist die Netzverbindung zu unterbrechen. ATTENTION Débranchez l'alimentation avant de nettoyer l'imprimante.

Exterior Cleaning

Clean the outside of the cabinet with a soft, lint-free cloth and mild detergent soap. Dishwashing liquid works well. Do not use abrasive powders or chemical solvents. Clean the windows with plain water or mild window cleaner. Always apply the cleaning solution to the cloth; never pour cleaning solution directly onto the printer.

Interior Cleaning

Over time, particles of paper and ink accumulate inside impact printers. This is normal. Paper dust and ink build-up must be periodically removed to avoid degraded print quality. Most paper dust accumulates around the ends of the platen and ribbon path.

To clean the interior of the printer, refer to Figure 46 and perform the following steps.

1.Power off the printer power and unplug the printer power cord.

2.Open the printer cover. Fully raise the forms thickness lever. Unload paper. Refer to the Operator’s Guide.

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Compaq P5000 Series setup guide Cleaning Requirements, Exterior Cleaning, Interior Cleaning