Shutl INV CMD, Shutl INV Parm, Shuttle JAM | Compaq P5000 Series

Fault Messages

Table 19. LCD Message Troubleshooting Table (continued)

Displayed Message

Can User Correct?

Explanation

Solution

SHUTL INV CMD*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

SHUTL INV PARM*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

SHUTTLE JAM	Yes	No shuttle movement	Check for obstruction to shuttle,
		or shuttle moving at	a twisted ribbon, or forms
		wrong speed.	thickness lever closed too tightly.
			If fault source is not apparent,
			contact your authorized
			customer service engineer.

SOFTWARE ERROR *	No	Application software	Contact your authorized
Cycle power		tried to perform illegal	customer service engineer.1
		printer function, or
		damaged logic circuits
		found on controller
		board.

STACK OVERFLOW*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

STACK UNDERFLOW*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

TCB CORRUPTED*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

UNDEF INTERRUPT*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

UNDFNED OPCODE*	No	Fatal firmware error on	Contact your authorized
		controller board.	customer service engineer.1

UP DRV. SHORT *	No	Hammer driver circuits	Contact your authorized
		on the boards shorted	customer service engineer.1
		to ground.

HAMMER COIL BAD	Yes	Coil # failed current	Record message, clear to
X, X, X,...		test at power-up.	continue printing, and contact
			your authorized customer
			service represetative.

1 Before contacting an authorized customer service engineer, power off the printer, wait 15 seconds, then power it back on and rerun your print job. If the message reappears, press CLEAR. If the fault message still displays, then contact your authorized customer service engineer.

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Image 147

Compaq P5000 Series setup guide Shutl INV CMD, Shutl INV Parm, Shuttle JAM, Software Error, Stack Overflow, Stack Underflow

Contents

Setup Guide Page Printronix P5000 series with DEC LG Emulation Trademark Acknowledgments Trademark Acknowledgments Table of Contents Table of Contents Configuring the Printer Interfaces Standard Ascii Character Set About This Guide Printing Conventions in This GuideRelated Documents P5000 series with DEC LG Emulation Printer Family P5000 series with DEC LG EmulationDEC LG Emulation Model Number Print Speed Pedestal Cabinet Printer Emulations Host Computer InterfacesPrinter Emulations DEC LG Emulation Printers Output Control LinePrinter Plus FeaturesGraphics Enhancement Option Taking Care of Your Printer Built-in Diagnostic Tools Protocols and EmulationsGraphics and Vertical Formatting Line Matrix Printing Line Matrix Printing Printing Speed Power Requirements Before You BeginSelect a Site Interface Connections Interface Type Maximum Cable Length Before You Begin Select a Site Pedestal Model Dimensions Component Locations Printer Component Locations Remove the Shipping Restraints Cabinet Model Remove the Cardboard PackingRemove the Cardboard Packing Remove the Shipping Restraints Cabinet Model Remove the Hammer Bank Protective Foam and Foam Strips Remove the Platen Protective Foam Remove the Platen Protective Foam Adjusting Paper Supports Adjust the Paper Supports Release the Paper Chains Release the Paper Chains Remove Tag and Tie Wrap from Fence or Passive Paper Stacker Remove the Tags Remove the Shipping Restraints Pedestal Model Attach the Control Panel OverlaysAttach the Control Panel Overlays Remove the Shipping Restraints Pedestal Model Remove the Hammer Bank Protective Foam Removing Platen Protective Foam Adjust the Paper Supports Remove Tag Remove Tag Attaching the Output Basket Attach the Output Basket Attaching Control Panel Overlays Install Basic Components Connect the Interface and Power CablesInstall Basic Components Interface and Power Locations Connect the Interface and Power Cables Ribbon Path Diagram Location Install the Ribbon Forms Thickness Lever Install the Ribbon Ribbon Path Left Ribbon Hub Forms Thickness Lever and Tractor Doors Load the Paper Paper Slot Location Load the Paper Paper Scale Horizontal Adjustment Knob Power Switch Power On the Printer Set the Top-of-Form Set the Top-of-Form Raising the Forms Thickness Lever Lowering the Forms Thickness Lever Test the Printer Printer Test Procedure Step Key Result Overview Configuring the Printer Clear Configuration Menu Overview Changing and Saving Parameter Settings Default and Custom ConfigurationsChanging and Saving Parameter Settings Control Panels Operating Modes Factory Default Configuration Values Unlocking and Locking the Enter KeyUnlocking and Locking the Enter Key Maint / Misc Example Parameter Change Example Procedure Step Key ResultChanging Parameters Example To USE the Current Configuration Without Saving Saving Your New Configuration Saving Your New Configuration Changing Parameters Saving Configurations Step Key Result Deleting Your Configuration Deleting Your Configuration Changing Parameters Deleting Configurations Step Key Result Protecting Your Configurations Printing the Current ConfigurationProtecting Your Configurations Press until the desired option displays Loading Configuration Values Loading Configuration Values Displays for about a second Power-Up Configuration Power-Up Configuration Printer has selected Configuration Main Menu Configuration Menus MAINT/MISC DTR Configuration Main Menu Load Config CONFIG. ControlMenu Power-Up Config Save ConfigPrint Config Delete Config Active Emulation Active Emulation Emulation Submenu Digital LG Submenu FontVert. Forms Horiz. Forms Unsolicited Rpt AutowrapCR Carriage Return LF Line Feed Print Mode Opt Plot Mode Opt5 Guard Bars LinePrinter+ LinePrinter+ Font Attributes Printer ProtocolPrint Char Set CPI/LPI Select Slashed Zero Proportional SpacingBold Print Italic Print Forms Length FormatMargins Perforation Skip Proprinter XL Emulation Define CR CodeAuto LF Alternate Char Set Define LF CodeFF Valid at TOF Character Set Ascii USA Epson FX Emulation Printer Select Alternate Set 80-9FEpson FX Emulation Series Series Emulation Control Code OverstrikeSeries Emulation Alt. Set 80-9F Sfcc d CommandSelect Sfcc Evfu Select IGP/PGL Emulation IGP/PGL Emulation Define CR Code Carriage ReturnDefine LF Code Line Feed PI Slew Range Auto Uppercase CR EditSelect Font Select LPI UPC Descenders Skip Command PrefixPower On IGP/PGL Extended Execute Copy Optimized Ratio Ignore ModeIgnore Character IGP100 Compatbl IGP/VGL Emulation IGP/VGL Emulation Sfcc & Pwrup Power Up Graphics Options Rot. Char Size Submenu True Vert 1/10Absorb after PY UPC Descenders Allowed IGP/VGL Emulation Dark BarcodeWidth Limit Width Limit Height Max. Width Error Handling Ignore ch#2 Ignore / DB8 SetupIgnore Chars Ignore ch#1 Host PI Font SetPI Control Printer PI Maint / Misc Hex Dump ModePower-Up State Display Language Host Interface Host Interface Serial SubmenuInterface Type Data Protocol Parity Baud RateWord Length Stop Bits Data Terminal Ready Request to SendBuffer Size in K Data Polarity Parallel SubmenuCentronics Interface Data Bit Busy on Strobe Prime SignalStrobe Polarity Response Polarity PI Ignored Dataproducts Submenu Data Request Polarity Bidirectional Submenu Printer Control Unidirectional PMD Paper Motion Detection Fault Power Saver TimeSlow Paper Slew Printer Tests Diagnostics Test Width Paper Out DotsSystem Memory Print Statistics Ribbon Action New Ribbon Ribbonminder Ribbon AdjustFault Action Ribbon Size Interfaces Dataproducts Parallel Interface Signals Dataproducts Parallel InterfaceDataproducts Parallel Interface Dataproducts Parallel Interface Configuration Dataproducts Parallel Interface Configuration Centronics Interface Signals Centronics Parallel InterfaceCentronics Parallel Interface Centronics Parallel Interface Configuration Centronics Parallel Interface Configuration Terminating Resistor Configurations Terminating Resistor Configurations Removal and Installation Removal and Installation Ieee 1284 Parallel Interface Compatibility ModeNibble Mode Byte Mode Negotiation Phase SignalsNegotiation Phase Page Signals Type of Mode Pin Source of Data Compatible RS-232 and RS-422 Serial Interfaces RS-232 and RS-422 Serial Interfaces RS-232 RS-232 and RS-422 Serial Interface SignalsRS-232 and RS-422 Serial Interface Error Handling RS-232 and RS-422 Serial Interface Protocol RS-232 and RS-422 Serial Interface Configuration RS-232 and RS-422RS-232 only Interface Configuration Interface ConfigurationVMS Operating System VMS Operating System Cleaning Requirements Exterior CleaningInterior Cleaning Cleaning Requirements Cleaning the Interior of the Printer Interior Cleaning Sample Print Test All E’s Step Key Result Diagnosing ProblemsDiagnosing Problems Printer Self-Tests Printer Self-Tests Sample Print Test All E’s Step Key Result Hex Dump Sample Printing a Hex Dump Printing a Hex Dump Step Key Result Fault Messages Requiring Field Service Attention Fault Messages 23.5V PWR Fail Access Null PTR5V PWR Fail 15V PWR Fail Exhaust FAN FLT Firmware ErrorFraming Error HB not Installd LO DRV. Short Intake FAN FaultParity Error ILL Inst Accss Plat INV Parm Power Saver ModePower Supply HOT Plat INV CMD Shuttle JAM Software ErrorShutl INV CMD Shutl INV Parm 148 Ribbon INK OUT Change Ribbon Enable State Ribbon Life 100% Using the RibbonMinder ConfigurationUsing the RibbonMinder Configuration RibbonMinder Configuration Step Key Result New Ribbon Procedure Step Key Result Running a JobNew Ribbon Ribbon Action Configuration Step Key Result Ribbon ActionRibbon Action RibbonMinder Fault Ribbon Size Configuration Step Key Result Ribbon SizeRibbon Size Fault Action Ribbon Adjust Labels Ribbon SpecificationsPaper Specifications Paper Environmental Characteristics Printer Dimensions Interfaces Electrical CharacteristicsPower Consumption Operating Units Power Consumption Mode Appendix a Printing Rates Printing Rates Standard Ascii Character Set Appendix B Internet Sources of SupportYour Printronix Vendor Your Application Vendor Appendix C Sources of Support Printronix Technical Support Ascii Glossary Example Bold refers to a heavy or thick character Appendix D EIA/TIA See also point IGP Ieee Nvram LCDLED NLQ Pcba OCR ROM RAM VFU Sfcc OFF 174 Index Coil HOT 177 LO DRV. Short *, 144 IGP/PGL Page Page Ribbon INK OUT, Change Ribbon Page Page Page 172292-001B