Sources of Support, Your Printronix Vendor | Compaq P5000 Series

C Printronix Technical

Support

Sources of Support

There are several sources of help and information available depending on the type of help you need:

•Your Printronix Vendor

•Your Application Vendor

•Internet

•Printronix Technical Support

Your Printronix Vendor

Your local Printronix vendor from whom you purchased this printer may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions and the equipment to analyze your printer problems.

Your Application Vendor

Often, “printing” problems have more to do with the application being used than with the printer. In this case, the application manufacturer is the best source of help.

Internet

The Printronix website provides access to technical reports, new product announcements, and other general information about Printronix. You can access the Printronix website via any one of the many world-wide web browsers available to Internet users. The Printronix home page is at http://www.printronix.com.

For printer specific information (e.g., printer products, software and drivers, accessories, supplies, etc.) go to the following website: www.digital.com/printers.

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Compaq P5000 Series setup guide Sources of Support, Your Printronix Vendor, Your Application Vendor, Internet

Contents

Setup Guide Page Printronix P5000 series with DEC LG Emulation Trademark Acknowledgments Trademark Acknowledgments Table of Contents Table of Contents Configuring the Printer Interfaces Standard Ascii Character Set Printing Conventions in This Guide About This GuideRelated Documents P5000 series with DEC LG Emulation P5000 series with DEC LG Emulation Printer FamilyDEC LG Emulation Model Number Print Speed Pedestal Cabinet Host Computer Interfaces Printer EmulationsPrinter Emulations DEC LG Emulation Printers Output Control LinePrinter Plus FeaturesGraphics Enhancement Option Taking Care of Your Printer Protocols and Emulations Built-in Diagnostic ToolsGraphics and Vertical Formatting Line Matrix Printing Line Matrix Printing Printing Speed Before You Begin Power RequirementsSelect a Site Interface Connections Interface Type Maximum Cable Length Before You Begin Select a Site Pedestal Model Dimensions Component Locations Printer Component Locations Remove the Cardboard Packing Remove the Shipping Restraints Cabinet ModelRemove the Cardboard Packing Remove the Shipping Restraints Cabinet Model Remove the Hammer Bank Protective Foam and Foam Strips Remove the Platen Protective Foam Remove the Platen Protective Foam Adjusting Paper Supports Adjust the Paper Supports Release the Paper Chains Release the Paper Chains Remove Tag and Tie Wrap from Fence or Passive Paper Stacker Remove the Tags Attach the Control Panel Overlays Remove the Shipping Restraints Pedestal ModelAttach the Control Panel Overlays Remove the Shipping Restraints Pedestal Model Remove the Hammer Bank Protective Foam Removing Platen Protective Foam Adjust the Paper Supports Remove Tag Remove Tag Attaching the Output Basket Attach the Output Basket Attaching Control Panel Overlays Connect the Interface and Power Cables Install Basic ComponentsInstall Basic Components Interface and Power Locations Connect the Interface and Power Cables Ribbon Path Diagram Location Install the Ribbon Forms Thickness Lever Install the Ribbon Ribbon Path Left Ribbon Hub Forms Thickness Lever and Tractor Doors Load the Paper Paper Slot Location Load the Paper Paper Scale Horizontal Adjustment Knob Power Switch Power On the Printer Set the Top-of-Form Set the Top-of-Form Raising the Forms Thickness Lever Lowering the Forms Thickness Lever Test the Printer Printer Test Procedure Step Key Result Overview Configuring the Printer Clear Configuration Menu Overview Default and Custom Configurations Changing and Saving Parameter SettingsChanging and Saving Parameter Settings Control Panels Operating Modes Unlocking and Locking the Enter Key Factory Default Configuration ValuesUnlocking and Locking the Enter Key Maint / Misc Example Parameter Change Example Procedure Step Key ResultChanging Parameters Example To USE the Current Configuration Without Saving Saving Your New Configuration Saving Your New Configuration Changing Parameters Saving Configurations Step Key Result Deleting Your Configuration Deleting Your Configuration Changing Parameters Deleting Configurations Step Key Result Printing the Current Configuration Protecting Your ConfigurationsProtecting Your Configurations Press until the desired option displays Loading Configuration Values Loading Configuration Values Displays for about a second Power-Up Configuration Power-Up Configuration Printer has selected Configuration Main Menu Configuration Menus MAINT/MISC DTR Configuration Main Menu CONFIG. Control Load ConfigMenu Power-Up Config Save ConfigPrint Config Delete Config Active Emulation Active Emulation Emulation Submenu Digital LG Submenu FontVert. Forms Horiz. Forms Unsolicited Rpt AutowrapCR Carriage Return LF Line Feed Plot Mode Opt Print Mode Opt5 Guard Bars LinePrinter+ LinePrinter+ Font Attributes Printer ProtocolPrint Char Set CPI/LPI Select Slashed Zero Proportional SpacingBold Print Italic Print Forms Length FormatMargins Perforation Skip Define CR Code Proprinter XL EmulationAuto LF Alternate Char Set Define LF CodeFF Valid at TOF Character Set Ascii USA Epson FX Emulation Alternate Set 80-9F Printer SelectEpson FX Emulation Series Series Emulation Overstrike Control CodeSeries Emulation Alt. Set 80-9F Sfcc d CommandSelect Sfcc Evfu Select IGP/PGL Emulation IGP/PGL Emulation Define CR Code Carriage ReturnDefine LF Code Line Feed PI Slew Range Auto Uppercase CR EditSelect Font Select LPI UPC Descenders Skip Command PrefixPower On IGP/PGL Extended Execute Copy Optimized Ratio Ignore ModeIgnore Character IGP100 Compatbl IGP/VGL Emulation IGP/VGL Emulation Sfcc & Pwrup Power Up Graphics Options Rot. Char Size Submenu True Vert 1/10Absorb after PY UPC Descenders Allowed IGP/VGL Emulation Dark BarcodeWidth Limit Width Limit Height Max. Width Error Handling Ignore ch#2 Ignore / DB8 SetupIgnore Chars Ignore ch#1 Host PI Font SetPI Control Printer PI Maint / Misc Hex Dump ModePower-Up State Display Language Host Interface Host Interface Serial SubmenuInterface Type Data Protocol Parity Baud RateWord Length Stop Bits Request to Send Data Terminal ReadyBuffer Size in K Data Polarity Parallel SubmenuCentronics Interface Data Bit Busy on Strobe Prime SignalStrobe Polarity Response Polarity PI Ignored Dataproducts Submenu Data Request Polarity Bidirectional Submenu Printer Control Unidirectional Power Saver Time PMD Paper Motion Detection FaultSlow Paper Slew Printer Tests Diagnostics Paper Out Dots Test WidthSystem Memory Print Statistics Ribbon Action New Ribbon Ribbonminder Ribbon AdjustFault Action Ribbon Size Interfaces Dataproducts Parallel Interface Dataproducts Parallel Interface SignalsDataproducts Parallel Interface Dataproducts Parallel Interface Configuration Dataproducts Parallel Interface Configuration Centronics Parallel Interface Centronics Interface SignalsCentronics Parallel Interface Centronics Parallel Interface Configuration Centronics Parallel Interface Configuration Terminating Resistor Configurations Terminating Resistor Configurations Removal and Installation Removal and Installation Ieee 1284 Parallel Interface Compatibility ModeNibble Mode Byte Mode Signals Negotiation PhaseNegotiation Phase Page Signals Type of Mode Pin Source of Data Compatible RS-232 and RS-422 Serial Interfaces RS-232 and RS-422 Serial Interfaces RS-232 RS-232 and RS-422 Serial Interface SignalsRS-232 and RS-422 Serial Interface Error Handling RS-232 and RS-422 Serial Interface Protocol RS-232 and RS-422 RS-232 and RS-422 Serial Interface ConfigurationRS-232 only Interface Configuration Interface ConfigurationVMS Operating System VMS Operating System Exterior Cleaning Cleaning RequirementsInterior Cleaning Cleaning Requirements Cleaning the Interior of the Printer Interior Cleaning Sample Print Test All E’s Step Key Result Diagnosing ProblemsDiagnosing Problems Printer Self-Tests Printer Self-Tests Sample Print Test All E’s Step Key Result Hex Dump Sample Printing a Hex Dump Printing a Hex Dump Step Key Result Fault Messages Requiring Field Service Attention Fault Messages 23.5V PWR Fail Access Null PTR5V PWR Fail 15V PWR Fail Exhaust FAN FLT Firmware ErrorFraming Error HB not Installd LO DRV. Short Intake FAN FaultParity Error ILL Inst Accss Plat INV Parm Power Saver ModePower Supply HOT Plat INV CMD Shuttle JAM Software ErrorShutl INV CMD Shutl INV Parm 148 Ribbon INK OUT Change Ribbon Enable State Ribbon Life 100% Configuration Using the RibbonMinderUsing the RibbonMinder Configuration RibbonMinder Configuration Step Key Result Running a Job New Ribbon Procedure Step Key ResultNew Ribbon Ribbon Action Ribbon Action Configuration Step Key ResultRibbon Action RibbonMinder Fault Ribbon Size Ribbon Size Configuration Step Key ResultRibbon Size Fault Action Ribbon Adjust Labels Ribbon SpecificationsPaper Specifications Paper Environmental Characteristics Printer Dimensions Interfaces Electrical CharacteristicsPower Consumption Operating Units Power Consumption Mode Appendix a Printing Rates Printing Rates Standard Ascii Character Set Appendix B Internet Sources of SupportYour Printronix Vendor Your Application Vendor Appendix C Sources of Support Printronix Technical Support Ascii Glossary Example Bold refers to a heavy or thick character Appendix D EIA/TIA See also point IGP Ieee Nvram LCDLED NLQ Pcba OCR ROM RAM VFU Sfcc OFF 174 Index Coil HOT 177 LO DRV. Short *, 144 IGP/PGL Page Page Ribbon INK OUT, Change Ribbon Page Page Page 172292-001B