Compaq P5000 Series Diagnosing Problems, Printer Self-Tests, Sample Print Test All E’s, Step

Models: P5000 Series

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Chapter 6 Diagnosing Problems

Chapter 6 Diagnosing Problems

Diagnosing Problems

This section is designed to help you recover from any problems which may arise with normal printer operation.

Printer Self-Tests

The printer self-tests are used to check the print quality and operation of your printer. An example procedure for running the self-test “All E’s”, which determines whether print quality is acceptable, is described in Table 17. A detailed description of all the printer self-tests is on page 114.

NOTE: Your authorized customer service engineer typically runs these tests to check printer operation.

Table 17. Sample Print Test (All E’s)

Step

Key

Result

Notes

1.Install the ribbon. (See page 36.)

Load full-width (136-column) computer paper. (See page 40.) Set top-of-form. (See page 45.)

2.

 

ON LINE

 

 

 

The printer must be offline for

 

 

OFFLINE

 

 

 

 

 

 

 

testing.

 

 

 

 

 

 

 

CONFIG. CONTROL

 

 

 

 

 

 

 

 

3.

 

 

 

 

 

 

 

Allows you to make configuration

 

 

 

 

 

 

 

 

 

+

 

 

 

ENTER SWITCH

 

 

 

 

 

 

changes.

 

 

 

 

 

 

 

UNLOCKED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OFFLINE

 

 

 

 

 

 

 

 

CONFIG. CONTROL

 

 

 

 

 

 

 

 

 

 

4.

5.

6.

UNTIL

OFFLINE

 

 

DIAGNOSTICS

 

 

 

 

 

 

 

 

DIAGNOSTICS

 

 

Printer Tests

 

 

 

 

UNTIL

DIAGNOSTICS

 

 

Test Width

 

 

 

7.

8.

Test Width

Full Width*

 

 

 

 

 

Cycle through the choices.

 

 

 

 

Test Width

OR

 

 

X = Full Width or 80 columns.

 

 

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.ENTER

Test Width X*

The width you have chosen will be used for the printer test.

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Compaq P5000 Series Diagnosing Problems, Printer Self-Tests, Sample Print Test All E’s, X = Full Width or 80 columns, Step