Chapter 6 Diagnosing Problems
Table 19. LCD Message Troubleshooting Table (continued)
Displayed Message
Can User Correct?
Explanation
Solution
EXHAUST FAN FLT | Yes | Sensors cannot detect | Power off the printer and remove |
|
| current in fan circuit. | the paper path. Check that the |
|
|
| fan cable connector is |
|
|
| connected. Check for |
|
|
| obstruction of vents and fan |
|
|
| airway, and remove any |
|
|
| obstructions. Check for items |
|
|
| beneath the printer blocking |
|
|
| cabinet vents. Power back on |
|
|
| the printer. If this message |
|
|
| recurs, contact your authorized |
|
|
| customer service engineer.1 |
|
|
|
|
FIRMWARE ERROR* | No | Application software | Contact your authorized |
|
| tried to perform an | customer service engineer.1 |
|
| illegal printer function |
|
|
| or damaged memory |
|
|
| detected on board. |
|
|
|
|
|
FRAMING ERROR | Yes | Serial framing error. | Check your serial host interface |
|
| (Serial interface.) | parameter settings; if necessary, |
|
|
| adjust them so that they match |
|
|
| the settings of the attached host. |
|
|
|
|
HAM. COIL OPEN* | No | Electrical malfunction | Contact your authorized |
|
| of one or more | customer service engineer.1 |
|
| hammer coils. |
|
|
|
|
|
HB NOT INSTALLD* | No | Contact your authorized | |
|
| detect hammer coils. | customer service engineer.1 |
|
|
|
|
HMR BANK FAN FLT | Yes | Sensors cannot detect | Power off printer and remove |
|
| current in fan circuit. | paper path. Check that fan cable |
|
|
| is connected. Check for |
|
|
| obstruction of vents and fan |
|
|
| airway; remove any |
|
|
| obstructions. Check for items |
|
|
| beneath the printer blocking |
|
|
| cabinet vents. Power back on |
|
|
| the printer. If this message |
|
|
| recurs, contact your authorized |
|
|
| customer service engineer.1 |
|
|
|
|
ILL EXT BUS ACC* | No | Fatal firmware error on | Contact your authorized |
|
| controller board. | customer service engineer.1 |
|
|
|
|
ILLGL OPR ACCSS* | No | Fatal firmware error on | Contact your authorized |
|
| controller board. | customer service engineer.1 |
|
|
|
|
144