Analog Device Support

Call Waiting

Call Waiting alerts you to a second incoming call during an active call. This feature is available as a service through your ISDN line (referred to as “ISDN Call Waiting”) and also from the DIVA T/A modem itself (referred to as “DIV AT/A Call Waiting”).

The DIVA T/A’s internal Call Waiting uses the second B-channel (if available) to receive a second incoming call and offer it to you. However, if both B-channels are in use, DIV AT/A Call Waiting cannot offer you a call, and the second caller will hear a busy signal. ISDN Call Waiting is handled by your provider and does not need an available B-channel.

Enabling ISDN Call Waiting

ISDN Call Waiting can only be enabled by your ISDN service provider. If you are unsure if your ISDN line has this feature, check with your provider.

Enabling and Disabling DIVAT/A Call Waiting

To enable DIVA T/A Call Waiting:

1Lift the receiver, then wait for a dial tone.

2Press *43#.

3Three rising tones are played to confirm Call Waiting has been enabled.

To disable DIVA T/A Call Waiting:

1Lift the receiver, then wait for a dial tone.

2Press #43#.

3Three falling tones are played to confirm that Call Waiting has been disabled.

To determine if Call Waiting is enabled

1Lift the receiver, then wait for a dial tone.

2Press *#43#.

3If enabled, you will hear three rising tones; if disabled, you will hear three falling tones.

Using Call Waiting When Alerted to a Second Incoming Call

In order to use the following keypad commands, your ISDN line must also support Call Hold. These commands apply to both ISDN Call Waiting and the DIVA T/A’s internal Call Waiting.

To ignore the incoming call:

1Do nothing.

2The two beeps will repeat te nseconds later.

To reject the incoming call:

1Press R and wait for a dial tone.

2Press 0.

3The incoming caller will receive a busy signal. Call Waiting will also be disabled for the duration of the call.

DIVA T/A ISDN Modem User’s Guide Page 107

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Eicon Networks DIVA T/A ISDN manual Enabling Isdn Call Waiting, Enabling and Disabling DIVAT/A Call Waiting