Troubleshooting the DIVAT/A

This section provides information that will help you to troubleshoot DIV AT/A problems.

For information on the DIVA T/A’s LED status indicators, see page 132.

To read about common problems and their solutions, see page 134.

To capture a memory dump of the DIVA T/A, see page 136.

When Isolating Problems

When isolating problems, consider the following questions:

Were any changes recently made to the configuration or setup that might affect the DIVA T/A's performance?

Does the problem occur while attempting to connect to a remote device for the first time?

Is this a consistent problem that you can duplicate?

DIVA T/A ISDN Modem User’s Guide Page 131

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Eicon Networks DIVA T/A ISDN manual Troubleshooting the DIVAT/A, When Isolating Problems