Warranty and after-sales service | Hitachi CP-X3021WN, CP-X2521WN

10.Warranty and after-sales service

10.Warranty and after-sales service

If a problem occurs with the equipment, please read 8. Troubleshooting (68) section rst and review all suggested check points. After that, please contact your

dealer or service company, if you still have the problem. They will tell you what warranty condition is applied.

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Hitachi CP-X3021WN, CP-X2521WN user manual Warranty and after-sales service

Contents

About this manual Thank you for purchasing this projectorTrademark acknowledgment Typical Symbols ProjectorThank you for purchasing this projector Do not insert liquids or foreign object Never use the projector if a problem should occurUse special caution for children and pets Never disassemble and modify Be cautious of the power cord connection Be cautious of High temperatures of the projectorNever look through the lens or openings when the lamp is on Be sure to connect with ground wire Be careful in handling the battery of the remote control Be careful in handling the light source lamp Do not put anything on top of the projector Avoid a high temperature environmentBe careful in moving the projector Avoid a smoky, humid or dusty place Take care of the cabinet and the remote control Remove the power cord for complete separationDo not give the remote control any physical impact Take care of the lens Connecting with notebook computer About displaying characteristicTurn the power on/off in right order About consumables Lamp FCC Statement Warning For the Customers in Canada Contents Features Checking the contents of package Part names Lamp coverHOT Rear panel 11 ~ Power indicator 19 Temp indicator Lamp indicatorControl panel Part names Down button Volume + button Computer button Setting up Arrangement Arrangement Do not place the projector on a metal stand Arrangement Connecting with your devices About Plug-and-Play capability Connecting with your devices Computer Point Wireless adapter optionalComputer External device USB VCR/DVD/Blu-ray DiscTM player Speakers Monitor Connecting to a power supply Fastening the adapter cover Using the security bar and slotChain or wire Security slot 12mm About the remote control signal Remote controlInstalling the batteries Obey the local laws on disposing the battery Using as a simple PC mouse & keyboard Power on/off Turning on the powerSTANDBY/ON button Turning off the power Precaution for lens cover attachment and removal Operating Adjusting the volumeVolume +/- button Temporarily muting the sound Press Input button on the projector Selecting an input signalEach time you press the button, the projector switches its Input port from the current port as below € For an Hdmitm signal Searching an input signal€ For a computer signal Selecting an aspect ratio Use the Zoom ring to adjust the screen size Adjusting the projectors elevatorAdjusting the zoom and focus Use the Focus ring to focus the picture € For a video signal and s-video signal Using the automatic adjustment featureAdjusting the position € For a component video signal Correcting the keystone distortions Keystone button Using the magnify feature Times Æ 2 times Æ 3 times Æ 4 times Æ 1 timeMagnify ON/OFF button Freeze button Temporarily freezing the screenTemporarily blanking the screen Blank button Advanced Menu Using the menu functionReset button Input button Position button Using the menu function Indication in OSD On Screen Display Aspect Picture ModeDescription Auto Keystone Reset ECO ModeInstallation Filter Time Contrast Picture menuBrightness Gamma Color High Ù 1 Custom Ù 2 MID ÙColor Temp Tint LOAD-4 ÙLOAD-3 Ù LOAD-2 Ù LOAD-1 SharpnessSAVE-1 Ù SAVE-2 Ù SAVE-3 Ù SAVE-4 SAVE-1, SAVE-2, SAVE-3, SAVE-4 For a computer signal For an Hdmitm signalImage menu Position USB Type B or Hdmi port Automatically set to the default Adjusted Video NR Input menuTV Ù Film Ù OFF High Ù MID Ù LOW Video Format Hdmi FormatHdmi Range Frame Lock ComputerAuto Ù Sync on G OFF On Ù OFF Resolution Setup menu Auto ECO Mode ECO Ö Intelligent ECO Ö Normal Normal Ù Saving Monitor OUT Speaker VolumeAudio menu Audio Source Blank Screen menuEnglish Ù Français Ù Deutsch Ù Español Start UP Capturing error has occurred. Please try again Description MyScreenMyScreen registration is ﬁnished MyScreen Lock No Input is Detected Sync is OUT of Range Invalid Scan FreqMessage Source Name Template Test Pattern Ù DOT-LINE1 Ù DOT-LINE2 Ù DOT-LINE3MAP2 Ù MAP1 Ù CIRCLE2 Ù CIRCLE1 Ù DOT-LINE4 Mode Description Closed CaptionDisplay Channel Auto Search Direct PowerOption menu USB Type B port Mouse Ù USB Display Auto PowerOFF USB Type B Cancel Ö OK Lamp TimeAir ﬁlter MY Button Messenger Function in the Network Guide Service Altitude Filter Message Control Panel Ù Remote ControlGhost KEY Lock Commands 6. Network Bridge Function Communication TypeNetwork Guide Baud Rate Serial SettingsControl port Parity Response Limit Time Transmission Method 59 Factory Reset Information Wireless Setup Network menuAdhoc Ù Infrastructure IP Address DefaultDhcp Subnet Date Settings in the Network GuideWireless Encryption Wireless Setup Ssid #1 Default Ù #2 Default Ù #3 Default #5 Custom Ù #4 Default Wireless Information Wired Setup When Sntp is enabled Date/Time Settings in the Network Guide Wired Information Projector Name MY Image AMX D.D Presentation QuitPresenter Multi PC User Name Enter to the Security menu PasswordSecurity menu Security Turning on the MyScreen Password Turning off the MyScreen PasswordMyScreen Turning off the PIN Lock PIN LockTurning on the PIN Lock If you have forgotten your PIN code Detector TransitionTurning on the Transition Detector Turning off the Transition Detector Turning on the MY Text Password MY Text PasswordTurning off the MY Text Password MY Text Writing Supported storage media Presentation toolsPC-LESS Presentation Supported format PC-LESS Presentation Supported ﬁle format and its extension Button operation Setup menu for the selected imageOperating by buttons or keys Down Enter Input Operating by the menu on the Thumbnail screen PC-LESS Presentation Down Operations for still imagesButton operation Functions Enter Input Slideshow Mode Play the Slideshow Returns to the thumbnail modeSelect the Slideshow mode Set the beginning number Playlist Example of playlist.txt ﬁles USB Display Hardware and software requirement for computerUSB Port USB cable 1 piece USB Display Right-Click menu Transmission speed Keep PC resolutionOptimize Performance Image quality Type number DT01191 MaintenanceReplacing the lamp Replacing the lamp Replaced even if the bulb is not broken Lamp warningReplacing the lamp Screws could result in damage or injury Cleaning and replacing the air ﬁlter Type number UX36761 Filter set Cleaning and replacing the air lter Inside of the projector Caring for the cabinet and remote controlOther care Caring for the lens An improper signal is input TroubleshootingThere is no input signal Related messages Internal temperature is rising Related messagesButton operation is not available Regarding the indicator lamps There is a possibility that the interior portion Regarding the indicator lampsIt is time to clean the air ﬁlter Has become heated Resetting all settings Sound button or checkbox is disabled Volume is adjusted to an extremely low levelMode selected for Hdmi Audio is not suitable Mute function is working Projector is operating in Eco mode Color settings are not correctly adjustedColor Space setting is not suitable Not properly adjusted Parts of the output may be missing due to signal Frame Lock function cannot work on Current input signalWhen LAN or USB Type B port is selected, some Processing delay Internal clock has been reset Is working properly Specications End User License Agreement for the Projector Software Thank you for purchasing this product Trademark acknowledgment Connection to the network Network Presentation Web ControlMy Image Function Messenger Function Network Bridge Function Other Functions Security precautions when using wireless LAN Web Control or Network menu in the Operating GuideAdapter, but you should be aware of the following Required equipment preparation Connection to the networkSystem requirements Depending on hoZ you Zant to connect Quick connection System requirements Network settings Manual network connection setting Wired LANThis section explains how to set it up manually Equipments connection Manual network connection setting Wired LAN About IP address Setting manually Setting automatically Internet Option setting Manual network connection setting Wireless LAN Preparation for wireless LAN connection Manual network connection setting Wireless LAN Wireless LAN connection set upWireless About IP address Manual network connection setting Wireless LAN Network Presentation Web Control Web Control 17 or 3.2 Crestron e-Control Logon User name Password Administrator BlankProjector Web Control Operating Guide Network Information Displays the Dhcp settingProjector Web Control LAN Projector Name Displays and congures network settingsCommon Setup SysLocation Snmp Projector Web Control Network Settings Dhcp onDhcp OFF Wired Setup Other SetupCrestron e-Control Port Settings Displays and congures communication port settings Projector Web Control Port Settings Click the Apply button to save the settings Mail SettingsDisplays and congures e-mail addressing settings Send Test Mail Alert Settings Displays and congures failure & alert settings Projector Web Control Alert Settings Alert Items are shown belowOFF. Option menu in the Operating Guide Schedule Settings Displays and congures schedule settings Projector Web Control Schedule Settings Schedule settings are shown below USB Type a port Date/Time Settings Displays and congures the date and time settings Sntp Projector Web Control Date/Time SettingsTime difference Sntp Server Address Security Settings Snmp Projector Control Projector Web Control Projector Control Monitor OUT LAN Setup Auto KeystoneStandby Mode USB Type a Audio Source Audio Volume Mode Audio Source LAN Option Auto Search Direct Power onAuto Power OFF MY BUTTON-1 Service Operational errors in the projector Control are assigned to the Web Remote ControlProjector’s remote control and via your Web You can use your Web browser to control Displays the settings and status of the projector Projector Status Clicking the Restart button to log on again Network RestartRestarts the projector’s network connection Description Restart Crestron e-Control Clicking the corresponding tab at the top rightWindow Sources List Crestron e-ControlMain window Selects input from LAN port Crestron e-Control- Main window Congures the network settings of the projector Congures the settings of Crestron control system devicesTo apply the settings, click the Send button Tools window Admin Password Projector Congures the network settings of the projectorUser Password Crestron e-Control- Tools window Info window Projector Information Help Desk window Emergency Alert My Image Function Guide Messenger Function Connecting devices Network Bridge FunctionLAN port USB Type a port Control port Communication port Communication setupOption menu Service Communication in the Operating Guide Condition Transmission method HALF-DUPLEX Transmission method FULL-DUPLEX Other Functions Mail Alerts Mail Alerts Projector Management using Snmp Snmp Settings Event Scheduling Event Scheduling Date/Time Settings Command Control via the Network Following two ports are assigned for the command controlCommunication Port Command Control via the Network Header Data length RS-232Ccommand Check Sum Connection Command FormatReply Error code TCP #9715 Reply Data format Authentication Automatic Connection Break Crestron RoomView Reference Control software SpecificationsUSB wireless adapter Corresponding Warranty and after-sales service Example of PC signal Vesa TextVesa Initial set signals Connection to the ports Computer IN1, B Computer IN2, C Monitor OUT Video Audio IN1, H Audio IN2 RTS CTSTX+ RX+ To input component video signal to Computer in ports Connection RS-232C CommunicationCommunication in the Operating Guide Header code, Packet, Data size Communication settingsType, Setting code CRC ﬂag NAK reply 15h Error reply 1Ch + 0000hACK reply 06h Data reply 1Dh + xxxxh Command Control via the Network Communicaion Port Command control settings ACK reply 06h + ××h AuthenticationAutomatic Connection Break ××h connection ID Service Communication in the Operating Guide Network Bridge Communication Data length Bit xed Condition4800bps / 9600bps / 19200bps / 38400bps Start bit Bit xed Stop bit Transmission method RS-232C Communication / Network command table DEFAULT-1 Be EF CUSTOM-1 DEFAULT-2 CUSTOM-2 DEFAULT-3 Be EF 7C FF Be EF Color Be EF Size Auto Be EF Monitor OUT Mute Be EF Not all of the languages in the table are supported Be EF Menu Position Auto Search Be EF Information Be EF Computer IN1 Be EF Computer IN2 PJLink command Inst ? Erst ?Lamp ? Name ? Contents Entries and graphical symbols explanation Important safety instructionFirst of all Regulatory notices About Electro-Magnetic Interference CanadaTrade name Contents of package Preparing for the remote control Holding the hook part of the battery Cover, remove it Arrangement Connecting with your devices End of this manual Connecting power supply To put in the mouth Turning on the power Steady orange. Then remove the lens Adjusting the projectors elevator Use the Volume + / Volume buttons to adjust the volume Displaying the picture Turning off the power Manual Operating Guide Replacing the lamp Them into your eyes or mouth Cleaning and replacing the air ﬁlter CD-ROM drive Using the CD manualMacintosh Display Speciﬁcations SpeciﬁcationFilter set UX36761 Troubleshooting Warranty and after-service Userguides.htm CP-X2021WN CP-X2521WN, CP-X3021WN1024 x 768 ±10% ・On a horizontal surface ・Suspended from the ceiling Access Point Computer External device With an ampli er 221 Son contenu est interdite sauf autorisation spéciale écrite Hitachi Europe S.A.S Digital Media Group Hitachi Europe ABConsumer Affairs Department Hitachi Sales Malaysia Sdn. Bhd