Remove the platter and make sure the scanner is level both with and without the platter installed. For installations that do not have hanging ledges, adjust the leveling feet at the bottom 4 corners of the scanner until the platter is at the correct height.
Check the platter height by sliding an item across the check stand and the platter. If you feel it bump over the leading or trailing edge, adjust the leveling screws until it passes over the platter smoothly. The center of the platter should be slightly higher than the counter so that when an item is placed on the scale, the item’s edges do not rest on the counter.
Platter is below the counter edge
Platter is above the counter edge
Platter is even with the counter edge
Leveling
Press your hands on each corner of the platter and gently rock the opposite corners. If the platter rocks on any corner, adjust the leveling screws. Check the bubble level beneath the platter. It should indicate when the 2700 is level.
Ideal | Good | Not Level |
(if not rocking) | (if not rocking) |
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