troubleshooting information

 

 

problem

possible cause and solution

 

 

The front panel

The HP Fax has been set up with the incorrect language or

displays the wrong

country/region. Usually, you set the language and country/region

language.

when you first set up the HP Fax. However, you can change these

 

settings at any time by using the following procedure:

 

1 Press Setup.

 

2 Press 6, then press 3.

 

This selects Preferences and then selects Set Language &

 

Country/Region.

 

After starting the routine, the following prompt is presented

 

on the front panel display:

 

Press 11 for English?

 

If you want to change the language to English, enter 11

 

using the keypad, or you can also scroll through the

 

languages using ∀ or !. Otherwise, wait for five seconds

 

and the display changes automatically to the next available

 

language. When you see the language you want, enter its

 

two-digit number using the keypad.

 

3 When prompted to confirm the language, press 1 for Yes or

 

2 for No.

 

You are prompted with all the countries/regions for the

 

selected language. You can also scroll through the countries/

 

regions using ∀ or !.

 

4 Using the keypad, enter the two-digit number for the desired

 

country/region.

 

5 When prompted, press 1 for Yes or 2 for No.

 

6 You can confirm the language and country/region by

 

printing a Self-Test Report, as follows:

 

a. Press Setup.

 

b. Press 1, then press 5.

 

This selects Print Report, and then selects Self-Test Report.

 

 

I received a message

The HP Fax prompts you to align cartridges every time you install

on the front panel

a new print cartridge. For more information, see align the print

display to align the

cartridges on page 70.

print cartridges.

 

 

 

troubleshooting

user guide

95