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hp fax 1240 series support
This section contains the following topics:
•get support and other information from the Internet on page 125
•hp customer support on page 125
•prepare your hp fax for shipment on page 127
If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/region, contact your nearest authorized HP dealer for help.
get support and other information from the Internet
If you have Internet access, you can get help from the following HP website:
This website offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies might be included with your HP Fax. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1Make sure that:
a.Your HP Fax is plugged in and turned on.
b.The specified print cartridges are installed correctly.
c.The recommended paper is properly loaded in the paper tray.
2Reset your HP Fax:
a.Turn off the HP Fax by using the On button located on the front panel.
b.Unplug the power cord from the back of the HP Fax.
c.Plug the power cord back into the HP Fax.
d.Turn on the HP Fax by using the On button.
3For more information, go to the HP website at: www.hp.com/support
support
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