troubleshooting information

fax log error codes

 

Use the table below to help you interpret the codes that appear in the results

 

column of the fax log. See generate reports manually on page 35 for

 

information on printing the fax log. The table also indicates which codes are

 

specific to error correction mode (ECM).

 

If the same error appears repeatedly, try turning off ECM. See use error

 

correction mode on page 46.

 

 

 

error code

 

error definition

 

 

 

(223 ECM)

 

One or more received pages might not be readable.

224

 

 

 

 

 

225-231

 

There is a feature incompatibility with the sending fax machine.

 

 

 

232-234

 

The telephone connection was lost.

(235-236 ECM)

 

 

237

 

 

 

 

 

238

 

The sending fax machine sent an unexpected communication.

(239-241 ECM)

 

 

 

 

 

242

 

The sending fax machine is attempting to receive instead of send.

 

 

 

243-244

 

The sending fax machine prematurely ended the session.

(245-246 ECM)

 

 

 

 

 

247-248

 

There was a communication error with the sending fax machine.

(249-251 ECM)

 

 

 

 

 

252

 

Telephone line conditions were too poor to receive a fax.

 

 

 

253

 

The sending fax machine attempted to use an unsupported page width.

 

 

 

281

 

The telephone connection was lost.

(282 ECM)

 

 

283-284

 

 

(285 ECM)

 

 

286

 

 

 

 

 

290

 

There was a communication error with the sending fax machine.

 

 

 

291

 

The received fax could not be stored.

 

 

 

314-320

 

There is a feature incompatibility with the receiving fax machine.

 

 

 

321

 

There was a communication error with the receiving fax machine.

 

 

 

322-324

 

Telephone line conditions were too poor to send a fax.

 

 

 

(325-328 ECM)

 

The receiving fax machine indicated one or more pages might not be

329-331

 

readable.

 

 

 

332-337

 

The receiving fax machine sent an unexpected communication.

(338-342 ECM)

 

 

343

 

 

 

 

 

troubleshooting

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