troubleshooting

chapter 8

message

solution

 

 

Memory full; press

The memory is full or the HP Fax has too many faxes stored in memory.

OK.

Print the faxes stored in memory. Or, you can unplug the HP Fax to

 

delete all faxes stored in memory.

 

See reprint the faxes in memory on page 49 for more information.

 

 

Paper mismatch. Try

The Paper Size setting does not match the actual size of the paper that

changing paper size

is loaded in the paper tray.

or paper in tray, then

Make sure the Paper Size setting matches the size of the paper that is

press OK.

loaded in the paper tray. If there is a mismatch, you can either change

 

the Paper Size setting or the paper in the paper tray.

automatic document feeder messages

message

solution

 

 

Original jam. Clear

Paper has jammed in the automatic document feeder.

jam, and then press

Clear the jam from the automatic document feeder and try the job again.

OK.

Do not load more than 20 sheets in the automatic document feeder.

 

For more information, see paper jams on page 97.

 

 

Feeder problem. Re-

The automatic document feeder did not work properly, and the job did

load original, and

not finish.

then re-start job. Press

Try loading the originals into the automatic document feeder again, and

OK to continue.

restart the job. Do not load more than 20 sheets in the automatic

 

document feeder.

severe error messages

error message

solution

 

 

Fatal error. Call for

A fatal error denoted by an eight-character error code has made the

service.

HP Fax misfunction.

 

Note the error code and contact Hewlett-Packard.

 

 

Error. Reset power.

Some problem occurred that can only be corrected by turning the power

 

off and then back on. An eight-character error code might be included.

 

Note this number in case the problem persists and you need to contact

 

HP.

 

Turn the power off and then back on.

 

 

114

hp fax 1240 series