fax setup

chapter 7

case B: faxing with a distinctive ring service on the same line

If you subscribe to a distinctive ring service through your phone company that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, connect your HP Fax as described in this section.

Telephone wall jack

Use the phone cord supplied in the box with your HP Fax

Back view of the HP Fax

1Using the phone cord supplied in the box with your HP Fax, connect one end to your telephone wall jack, then connect the other end to the port labeled “1-LINE” on the back of your HP Fax.

Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Fax, you probably will not be able to fax successfully. This special 2-wire cord is different from the more common 4-wire phone cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes. on page 105.

2Press the Answer Mode button on the front panel until Fax appears on the display.

3Change the Answer Ring Pattern setting to the pattern that has been assigned by the phone company to your fax number—for example, double rings or triple rings.

a.Press Setup.

b.Press 4, then press 1.

c.Press ! to scroll through the options.

d.When the ring pattern that the phone company established for your fax number appears on the display, press OK.

Note: Your HP Fax is factory-set to answer all ring patterns. If you do not set the correct ring pattern assigned by the phone company to your fax number, your HP Fax might answer both voice calls and fax calls or it might not answer at all.

how your hp fax will answer fax calls

Your HP Fax will automatically answer incoming calls that have the ring pattern you selected (Answer Ring Pattern setting) after the number of rings you selected (Rings to Answer setting). Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.

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hp fax 1240 series