HP 1240 Fax manual 120

troubleshooting

chapter 8

message	solution
Cartridge error. See	• One or both of the print cartridges is having a problem.
product	Determine which print cartridge is experiencing the problem and
documentation for	replace it.
details.	For more information, see work with print cartridges on page 65.
alignment messages

message	solutions
Press OK to print	The HP Fax prompts you for a print cartridge alignment whenever you
align page.	insert a new print cartridge.
	1	Make sure plain white paper is loaded in the HP Fax, and then
		press OK to print the alignment page.
	2	Place the alignment page print side down with the top in first in the
		automatic document feeder tray, and then press OK.
	3	After alignment is complete, discard or recycle the alignment
		page.
Place align page face	After print cartridge alignment page prints, the HP Fax prompts you to
down in feeder, then	place the alignment page in the automatic document feeder, and then
press OK.	press OK.
		After the alignment page prints, place it print side down with the
		top in first in the automatic document feeder tray. Press OK.
		After alignment is complete, discard or recycle the alignment
		page.
Error. Alignment	The alignment procedure can fail for several reasons:
page not detected.	• Alignment page is placed incorrectly in the document feeder tray.
	• Alignment page has been marked or creased.
	• No alignment page is loaded or a page other than the alignment
		page is loaded in the document feeder tray.
	The HP Fax will attempt to perform the alignment procedure three times.
	If the procedure is not successful after the third attempt, “Alignment
	failed. Please try again.” will appear on the front panel display.
	Make sure you have placed the alignment page print side down with the
	top in first in the document feeder tray. Also, make sure the paper is fed
	straight into the automatic document feeder. Try the alignment again.

110 hp fax 1240 series